Summary: Every month, manufacturers unleash even more MP3 players to an increasingly confused public. Not only do these devices have wildly divergent features, but ongoing format wars mean the MP3 player you choose dictates where you can buy your digital music. These devices are anything but one-size-fits-all. First, there's the question of design.
Excerpt: I got this in January of '04, and had to get it replaced 3 TIMES in the next four months, for various reasons (one crash, one electrical issue, one bug), and getting it replaced was a real issue, as the customer service has much to be desired. I swear this must have been a beta model or something. So in the first four months of owning this, I maybe had it my possession working maybe 3 weeks. The one I've had for the past 6 months has not given me any problems.
Pros: Light size Large Display Software not necessary
Cons: Real Reliability issues bad support Controls difficult
Summary: When I got this is Jan 04, I had to replace it once a month for 4 months various electronic reasons. Hard drive crash, electronic issues, etc. Customer service is a bit of a nightmare. They are a small company here (bigger in Japan), and it shows. I think one of the issues is the player has some conflicts with Macs. While they say they are compatible, sometimes it has issues moving file, and that resulted in two of the four crashed with my system.
Summary: this unit rocks, dont pay any attention to the bad reviews, the menu took me all of hmm...2 minutes to learn flat!! the earbuds are certainly good quality, only way to get better ones would be to buy a $40-$50 pair!!! I luv this unit, yeah, so bat will go in two years, by then ill probly want a 200 gig mp3 player not 1.5 anyways so stop whining. even if you dont want one that size then im sure you can get a tiny little 40 gig in 2 years for 100.
great player, but avoid as iriver as a company are terrible
schmintan "schmintan", Amazon
16 July 2004
Summary: best micro hard drive player on the market in my opinion. i wouldnt buy anything from iriver though. they brag about how their products are updateable by firmware, but they release no firmware updates, also , when the battery goes in 2-3 years time iriver told me , after many many ignored e mails, they dont replace the batteries for the igp-100. the company is interested in nothing only money, not respect from their customers.
Summary: Poor reliability. Poor interface and menu design. Poor button action. Poor documentation. VERY poor support. I don't normally write reviews on any product, but this one has disappointed me so terribly (not even in comparison to my Creative Lab Jukebox or my Apple iPod), that I wanted all to know to avoid this "player" like the plague.
Excerpt: I have to admit, I have had some problems with this player. That being said, I'd still recommend it for someone who needs a medium capacity player at a good price. I have now owned three of these players, as two have gone kaput. The first I took back to the store, the second I sent to iRiver. I'll take this opportunity to commend iRiver on excellent customer support.
Pros: OGG vorbis support, good price, light. EXCELLENT CUSTOMER SERVICE
Cons: Flaky hard drive, awkward to carry/store while doing activities, difficult navigation.