Summary: After owning the a ZEN, I purchased this for my wife. Ugh I cannot begin say how disappointed I was. This Zen requires the Creative Central software to create playlists, and that doesn't even work.
Summary: Typical creative labs piece of junk. Software is nearly unusable. Also.. they store hidden video files to reduce the size... but hook this up in linux to delete them and you'll have an 8GB player instead of a 4GB player.
Summary: All other shortcomings aside, like small storage space especially compared to newer models out now, simply transferring music to this device is very limited. Most operating systems do not recognize this device and the manufacturer offers very little support for patches to alleviate this problem.
Summary: I can't get this thing to work! Have refreshed and reset multiple times and still wont work. During reset the hour glass will spin for several minutes and then just freeze up and can't do anything with it. Bought another cheap Coby to replace the one i had before that lasted 4 years.