Summary: This is a small item with big capabilities. The downloads through my iMac worked well, though it wasn't obvious that it liked iTunes at first. I tried to print the instruction manual on the iMac but it wouldn't allow that. I finally got it through the Creative web site. The instruction manual was basic but probably enough, even for someone new to the MP3 world like me. I have paired it with a small speaker and it works very well.
Summary: I purchased on 02/14/2014. I am sending it back. It refuses to play anything from audible.com. No matter what I have tried; firmware update, formatting etc. all I get is a message "file format not supported". Tried to use customer support- no live people even in a chat. Takes 2 days to get a response. All I got back was a statement of what format it uses.
This thing is awesome but the firmware is craptastic
Ji Lin "N2JL", Amazon
17 March 2014
Summary: i look for a long time to find a cheap mp3 player that plays flac file with expandable nmemory and support blutetooth, This thing got all that tech but the firmware it used is probably made by a monkey in a closet with NO BANANAS.
Summary: This device offered an improved mp3 player for me, over my previous sansa models. Granted, the Sansa does not have bluetooth. But size for the touch operation is very important, especially when large hands prove to be a handicap. So, the ZEN seemed to do well. It just apparently, after modest operating time, died. Would not turn off after being connected to computer for charging.
Summary: This is a great mp3 player with intuitive controls and amazing sound. It's also a great value too. Creative created the concept of the mp3 player, and their legacy is clear in this tiny device.
Summary: So glitchy! I've had several Creative ZEN players before, and I've always loved the brand. But I hate everything about this one. Because of the touch-screen, I have to lock and unlock it every single time I want to change the sound volume, pause, etc - which is pretty much constantly when I'm listening to audiobooks while going about errands. Very annoying.
Summary: I bought this item back in 2008. It is now 2014and is STILL ALIVE! I am not joking when I say it doesn't die Zen Creative labs should be as popular as the iPhone but as fate would have it I guess it just didn't turn out that way. I do have the old model but I wouldn't trade it in for the world. Great bass sound!