Pros: I really wanted to love this product and it did everything I needed. It did a great job with video and audio and was the perfect size for me. I cycle and it slipped into an arm band and did a great job.
Cons: The directional button broke in 3 pieces and no replacement is available, I emailed Creative and since it is out of warranty, it is not supported AT ALL..
Summary: I love listening to audio books. My library just started audio books download. The library does not support Apple and Creative Zen is one of the MP3 player supports. I purchased the Creative Zen V Plus for that purpose. I was able to get the product at a good price with little shipping. I got everything I was promise. My experience with the purchase was excellent. My difficulty is with figuring out how to operate the player. It is not user friendly like my Nano Ipod.
Summary: I have had I think 5 different mp3 players and none works well for listening to podcasts. Basically, I am looking for one that could be set up to play each recording one time, but in random order. This one does not do it, also, the interface is not that great, and it crashed on me once already.