Reviews and Problems with Creative ZEN Mozaic EZ300
Showing 1-8 of 8
freezes up/stopped working
27 September 2011
Summary: This would be a great drag and drop player if it didn't freeze up. First it froze during deleting a track (that's another great thing about it--that you can delete tracks without connecting it to the computer). It also has a speaker in addition to the headphone jack. Pressing reset turns it off but when you turn it back on, it's back to where it was--still frozen.
Summary: Have owned a Zen Mosaic for some time and have been very happy with it. I use Napster To Go and it has worked extremely well. So when my daughter ran over the Mosaic with a chair, I wanted to buy another Mosaic - already have all the accessories for it, so why change? The original Mosaic is no longer available, and Amazon advertises the Mosaic EZ300 as the newer version of the Mosaic. So I buy it. Unfortunately, the Mosaic EZ is NOT Napster To Go compatible.
Don't buy if you're going to use a subscrition service!
Amanda B, Amazon
10 January 2011
Summary: It is so ridiculous that they would sell you this MP3 player without telling you that you CANNOT use it with any online subscription download services (Rhapsody). Why would I spend this much on an MP3 player that is not compatible with the most popular download services??? Buyers beware.
Summary: Definitely an inferior replacement product. I bought this to replace my Creative Zen V--an AWESOME mp3 player that served me well for years...until I dropped it into the tub while giving my son a bath. I went back to Creative because I use my mp3 player exclusively for listening to audio books and they are the only company I know that has bookmarking. Bookmarking is a feature of this player, but that's one of the few good things I can say about it.
Summary: I use MP3 players strictly for audio book listening. If that is your need also, I would not get this unit. It comes with essentially no user manual and there is no user manual available for download on the Creative web site. If you go to the web site to try to contact support it is impossible. For some reason the display never turns off, continually using up the battery while listening to a book. What I would like to find is an MP3 player desinged for audio book use.
Summary: I have used many Creative products in the past and love them for running. They sound awesome, are easy to use and the software has been easy for me to figure out. This player, for some reason would freeze within two minutes of pushing play. I tried troubleshooting tips from the Creative webpage, but ended up returning the player. Very sad. I hope they come out with a better designed model in the future.
Summary: First, I have been extolling the virtues of Creative for years and have a number of their products, but the trouble I have with this unit have me rethinking all that. First the pluses. Sounds good and the size is great. BUT,at least two of the buttons stick most of the time. They have since the day I received it. The black on black buttons is just bad design b/c it is unusable unless you've memorized the buttons or your in bright light.
Summary: The units playback quality and physical appearance are both acceptable. Customer service via internet is reasonably good. Downsides are many however: 1) Instructions that come with the unit (both paper and e-file) are some of the worst I have ever seen. Both depressingly brief and extremely obscure. 2) Some skipping when first loaded. Seemed to clear up on subsequent playing. 3) Operating software is "buggy".