Reviews and Problems with Creative ZEN Mozaic EZ300
Showing 1-5 of 5
freezes up/stopped working
27 September 2011
Summary: This would be a great drag and drop player if it didn't freeze up. First it froze during deleting a track (that's another great thing about it--that you can delete tracks without connecting it to the computer). It also has a speaker in addition to the headphone jack. Pressing reset turns it off but when you turn it back on, it's back to where it was--still frozen.
Don't buy if you're going to use a subscrition service!
Amanda B, Amazon
10 January 2011
Summary: It is so ridiculous that they would sell you this MP3 player without telling you that you CANNOT use it with any online subscription download services (Rhapsody). Why would I spend this much on an MP3 player that is not compatible with the most popular download services??? Buyers beware.
Summary: Definitely an inferior replacement product. I bought this to replace my Creative Zen V--an AWESOME mp3 player that served me well for years...until I dropped it into the tub while giving my son a bath. I went back to Creative because I use my mp3 player exclusively for listening to audio books and they are the only company I know that has bookmarking. Bookmarking is a feature of this player, but that's one of the few good things I can say about it.
Summary: First, I have been extolling the virtues of Creative for years and have a number of their products, but the trouble I have with this unit have me rethinking all that. First the pluses. Sounds good and the size is great. BUT,at least two of the buttons stick most of the time. They have since the day I received it. The black on black buttons is just bad design b/c it is unusable unless you've memorized the buttons or your in bright light.
Summary: The units playback quality and physical appearance are both acceptable. Customer service via internet is reasonably good. Downsides are many however: 1) Instructions that come with the unit (both paper and e-file) are some of the worst I have ever seen. Both depressingly brief and extremely obscure. 2) Some skipping when first loaded. Seemed to clear up on subsequent playing. 3) Operating software is "buggy".