Summary: mine started having probs within the warranty(like 2 months or so). i called for a rma and the dude said it was on the way. a month or 2 went by and i got nothing. the warranty was up now. when i called they denied that i ever even called. they wouldnt help me at all.
Terrible Customer Service, and I don't even have it yet!
28 February 2008
Summary: I ordered this awhile ago and it took them 3 days just to send me the UPS tracking information. When I clicked on the link the UPS site had the following error: "UPS could not locate the shipment details for your request.
The AV400 is seriously flawed and ARCHOS service is horrendous
James Graff "graffjamie (youtube)", Amazon
4 October 2007
Summary: I whole heartedly agree with other bad reviews: my AV400 was seriously flawed - from an engineering standpoint - from the day I bought it and it is still not repaired (and most likely not repairable). Bad battery!!?! The battery has started to expand destroying the whole unit.
Summary: Don't buy this company's products....They SUCK!!!!! Pick from a more competent company to do business with. Unsuspecting buyers avoid this company at all costs because I have NEVER seen this level of incompetence with a company. It's the customers that allow them to exist ...
Summary: If I had to do it over again I'd probably go with the 40G version just because of the problems others have had with the 80G. With that said though I've had no problems whatsoever. I've had mine about 8 months now. My main use is recording TV shows and then using the Archos on trips.
Summary: I used and abused my AV420 for over a year and never had any troubles with it. My AV420 went on every backpacking trip I went on, was exposed to drastic temperature and humidity changes, and still kept rocking!
Summary: Too bad there's not a zero star rating, because they deserve it. That is, when your Archos breaks someday - as it surely will. Their customer support and tech support are as close to the bottom of the barrel as you can get. Maybe even under the barrel.
Summary: I have really enjoyed the AV420. I have been able to burn any DVD. I recently upgraded the firmware to 1.8.01. Now I am encountering copy protection issues. Is there a way around this, maybe a MPEG4 ripper?
Summary: I have had this device for almost a year now. I use it almost every day. It boggles the mind how great this is for even the casual commuter--and now that Podcasts are so easy to download, there is such a quick and easy way to access them.