Reviews and Problems with Western Digital WD TV Live Plus
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If I could give it ZERO stars, I would. This thing SUCKS! I've had FOUR of these remotes and they've all topped working!
16 February 2014
Summary: I've had 2 WD TV Live's, 1 WD TV Live+, and 1 WD TV Live Hub, and ordered one for like $25.00 (with s/h) direct from WD and these large remotes have ALL DIED at random. The only remote that still works since the day of purchase is the little remote for the TV Live+. I've swapped out the batteries. I've cleaned them. I've used my mobile phones camera to check and see if the lights are still flashing when the buttons are pressed and they always are...
Summary: I'm re-writing my review due to recent events. I purchased this device at the beginning of August with the intention of replacing the PC behind my TV with something smaller and simpler. Packaging was good, shipping was fast, setup was a cinch. For the first 3 weeks, I used TVersity as a DLNA server to stream to the WDTV over my network. This worked wonderfully. The video format support, quality, and speed were impeccable.
Summary: I bought my device 2 months ago. Since then I was enjoying it until Netflix function stopped working. I checked out WD site and realized many of the other "plus" owners are having the same issue and sad part is WD has no solution for it as of now. You Tube and other internet video options are working fine with no issues. I suggest you stay away from this device until it matures. WD is not providing replacement and saying that replacement will have the same problem.
Summary: I have gone through two of these in two years! First one stopped working after I did a firmware update. Researched and found out many people were having this same problem. I bought another one and it just died yesterday. For no reason. I would give it zero stars if I could have.
Excerpt: Worked out of the box - you tube was the hit for the little ones, we applied the NAS access to show JPGs, avi files. VOBs worked too. It was a great purchase until the firmware update hit us. One feature was added - the USB port can deal with keyboards - that aids to enter search data for youtube, flickr etc. You tube is not working any much more. A service like Deezer was added - google it and study the EULA. This alter created it worthless for me.
Excerpt: Tiny footprint I own 3 other media players - a Sony and a Seagate Theater+, both of which play just about any file format flawlessly and, and here's exactly where the WD fails most miserably where they succeed: They hold a dependable connection with my Windows 7 servers. The WD can neither hold a dependable connection nor play Windows Recorded Tv format without losing sound. The firmware update does nothing at all to appropriate these challenges.
Excerpt: I have the Asus Oplay and from what I was reading the WD was soppose to be a bit better. It isn'tGood MENU Netflix will not stream to this unti in Canada, image quality is not as very good as Asus and won't play the MKV FILES THAT ASUS DOES.
Excerpt: Plays most content material, but not well. WD breaks functionality in firmware Immediately after you get unit, refuses to repair it. Bought unit eight months ago and was incredibly pleased. WD has updated firmware 4 occasions since then and they have broken DVD viewing more than network, an dfthey are ignoring this issue, apparently favoring fixing mkv troubles and adding streaming content providers like Blockbuster (HA!
Excerpt: size user guide necessary to be downloaded on your personal computer screen as I have only usual Television-->Then it gave me all broken, bleeding screen --> customer help agent looks Really impatient and do not have substantially expertise about their package --> I spent 2 hours call them to know what's true difficulty --> finally product challenge .. so Newegg, as usual, no dilemma to refund the dollars. So smooth.ANDthe Warranty is ONLY 1 year!!!
Excerpt: Priced properlyCan stream media and deal with USB Externals Like it's WD media play predecessors, the plus functions like a beta and needs updates to fix issues. However the firm ware updates tend to solve 1 dilemma then trigger another. Difficulties are minor but many and frustrating. By this time WD must have marketed a play that is some what intuitive with advertised capabilities that function out of the box. I was a WD fan.