Reviews and Problems with Western Digital My DVR Expander
Showing 1-3 of 3
Just like everyone else.....18 months and then it crapped out.
Jared L. Daniel, Amazon
17 November 2009
Summary: Worked great for 18 months. Then it died. I wish I had read these reviews before I purchased. It currently loads up like it will work....it also works for a couple of hours....then it crashes and you can't watch anything. - Lame. Don't buy this unless you only need if for 18 months or less. Also, tech support wouldn't even talk to me unless I gave them $14.95. Wow, that is some bad customer service!
Forget It!--5 stars for Amazon's RMA Service, zero for the unit
frankland "frankland", Amazon
23 February 2009
Summary: I purchased this unit from Amazon, and it was defective out of the box. The symptom is that the TIVO will not boot up with the drive attached (freezes indefinitely on the "Welcome...Powering Up" screen). If you boot up the TIVO without attaching the drive, then try to configure the drive after the fact, it shows "no external storage device connected".
Summary: This drive worked great with my HD Tivo at first, but then my Tivo started recording only parts of shows. I went back and forth for months with Tivo and my cable provider and nobody could identify the problem. Eventually during a process of trial and error I disconnected my external hard drive and everything started working again. It took a year for it to crap out, but I feel like a product like this should last more than a year!