Fine when it works, and then it doesn't, and then it does, and then it doesn't
Captain Obvious, Amazon
4 January 2014
Summary: The audio quality is fine (though not better than $150 THX computer speakers) when it works. The problem comes when I try to connect my iPhone, iPad and computer. IPhone ppreviously worked, now it won't find the system, even when the speaker is playing music from the computer (so clearly the components work). Updated the phone app, computer app, bridge firmware, and Play5 firmware. Phone still can't see SONOS stuff. Computer can, but iPhone app cannot. iPad app works...
Summary: Unfortunately a good idea with good sound from a compact speaker however the app and pc interface is very clunky and basic, and i get the odd interference in the speaker also when i use the line in for television it is poor sound quality. Its portable though.
Summary: The Play 5 is easy to move from room to room, or even to bring out onto the patio. Very good audio quality (starts with quality digital files). I had mine for about 2 years and was planning to add a 2nd Play 5 for expanding sound and performance, unfortunately, it recently cut out in the middle of a listening session and no longer works. Great tech support but the only option is to return it and pay for a refurbished replacement..
Summary: On a positive note, Sonos customer support has been exemplary and basically kept me from giving up in frustration, packing it all in and returning the product. Thanks, Mike. Now, having said that, I do have some general comments to make: 1) It's a good thing that I have a background in computers and systems otherwise this whole experience would have been more than just frustrating.
Pros: Easy To Transport, Great Sound
Cons: Many Setup Issues, Requires 3rd Party Upgrad
Summary: Day 1 easy installment, took servicedesk weeks to respond to a question why I always get a warning about allowing the Sonos interface to run on a mac with Mountain Lion related to permissions required at set up to open the firewall. Sent a diagnostic report immediately and haven't heard a word back from the service department. It's now 2 months later. Wake up, Sonos, after sales service is what makes or breaks your reputation.
Pros: Easy To Transport, Great Sound
Cons: Irritating Interface, Just Use Itunes, Warning Firewall Always
Summary: I think the sounds quality is good, and it performs with few drop-outs. The interface is a deal-breaker were I to do it again. Compare the features Sirus has on their internet service compared to the 40% of feature that Sonos interfaces accommodates. Unacceptable. If it were Airplay, I'd be perfectly happy. I don't need another tedious interface standing between me and my music.
Summary: i could not get this to work in my medium sized house. i gor extremely poor advice at multiple steps, mostly from BEst Buy but also from Verizon. WHile the price for the Play5 was attractive what it actually would have cost to get this properly set up in my house was several times more. After me wasting 1 month of dealing with this I returned the Play5 and purchased a much cheaper unit that will play music from the iPHone on my patio, my original intent.
Pros: Great Sound
Cons: Impractical In My House, Many Technical Issues W S, Poor Support From Best Bu, Por Support From Verizon
Summary: I'm into the Sonos System for a decent amount of money. I've purchased for a Play 5, sound bar, three different Play 3, and a Sub. I think I made a mistake – I maybe should have bought another system or something a little more specialized, maybe my mistake for thinking this would work.