Pros: Costs a lot of money - this leads buyers into thinking they are buying a quality product.
Cons: Poor sound quality, particular stereo separation. Muddy mid-tones. Twice as expensive as comparable products with similar performance. Horrible customer support. If it doesn't work right out of the box you are hosed.
Summary: After I opened it and read the instructions I realize that it didn't match at all what I was lead to believe it would do. It is only wireless if you purchase an extra $50 bridge, it also requires streaming from a computer, I can't stream from my iPhone or iPad, part of the reason I wanted something like this is because I don't want to have a computer on 24/7 (talk about a waste of energy) and I want to be able to play music from my phone in an adhoc fashion.
Summary: The hardware seems solid. The problem is the software. The bridge plugs into an ethernet jack in your router. The Play:3 (or Play:5) speaker plugs into power. The PC software (latest is 3.5.2) is the big problem (the Android app works fine). I set it all up in 10 minutes, and had it creating a music index from my MyMusic folder on my PC. Within minutes I was streaming music wirelessly from my PC to my router, to the bridge, to the speaker. Very slick.
Summary: Sonos cannot synch with purchased iTunes songs. According to Sonos I have to now upgrade every iTunes song that I have, so that it is compatible with Sonos software. I was told that this would cost me 30 cents per song. Since I have over 1000 songs it would cost me over $300 to do this conversion.
Summary: I just received my Play 3 which I ordered through Sonos website directly. After a long research I decided to splash the extra money for better quality sound, the modular factor and this advertising line: "Stream all the music on earth -- iTunes, music services like Spotify and Napster, Internet radio". Only I should have done a better research. Sonos would play music ONLY from selected sources listed in their app.
Summary: Fantastic product if you can get it to work.. Had some intermittent problems at first with signal dropping, which means having to reboot router and bridge. But now a days I spend my time looking at "searching for your sonos system" and wondering what I could have bought if I hadn't spent my money on a play 5 and two play 3' s plus a bridge. There is definitely an issue with software which Sonos need to sort.. This is supposed to be a plug in and play system!
Summary: I have now had the Sonos 5 months and have yet to get it to work. First, on reading the item descroption I thought that 3 speakers meant 3 separate speakers. It doesn't. it means one unit with 3 speakers inside it. Second, it says it will access your i-music. it doesnt unless you buy their bridge (another £38). The set up disc did not load and was unusable. The download and set up (descibed as easy) has defeated my children and has yet to play a note.
Serious Software Flaw -- You could Lose All you Music!
David Jones, Amazon
12 June 2013
Summary: Be very aware that if you create "Sonos Playlists" that all that work could be gone in a second. I spent a lot of time creating Sonos Playlists of my favorite songs...then my Sonos Bridge burned out and I had to replace it. I followed all the software instructions to install the new Bridge and subsequently lost all my playlists which took me countless hours to create. There is NO WAY to back up your playlists once they are sitting the Sonos Play 3 or Play 5.
Summary: In theory, a brilliant idea. When the sonos is working, the sound is ok, although not as good as my Bose dock, but unfortunately the sonos spends much of the time 'searching for components', and then when router is rebooted (5 mins) will connect to bridge, but can find 'no components with which to play music'.