Summary: I recommend buying from an authorized dealer and not this seller. My sling box was defective after 4 months and the sellers return policy is only for 2 months. Since they are not an authorized dealer, I also do not have the option of getting a replacement directly from Sling media.
Summary: This is my third Slingbox device. I took a 12 month break from them because their products were so shoddy (bought a Vulkano, which works delightfully and is still going strong after over a year), but in a fit of completely unjustified optimism, I bought a Slingbox Pro HD, thinking that it wouldn't...
Summary: Purchased Slingbox Pro-HD on 3-21-12 unit died on 6-6-12. Adapter was pluged into a surge protector so was well protected. These only come with a 90 DAY warranty. I was just in that. Given this unit failed in just under 90 days I would not recommend this unit.
Summary: I bought the Slingbox, which is quite slick, except that my unit has stopped working after having had it for only 4 months. I called warranty service, and they will replace it with either a new or used unit. I have to say that the prospect of getting a used replacement unit is not very comforting.
Summary: The concept is amazing-- watch your home cable box or television on any device anywhere that is connected to a decent internet feed. A shame that the product is poorly made, unreliable and not supported by the manufacturer. I received it, configured it, used it for about a week until it died.
Summary: I ordered one of those and set it up recently, and after I got it working, I can understand why the reviews are mixed on it. As of right now, the Slingbox Pro WILL NOT WORK on Windows 7 64 bit without some modifications.
Summary: The hardware is nice and setup is straight forward. However, the support from this company is abysmal. They have a huge lag with browser support (Firefox 5 and Chrome are not supported) and the iOS applications are terribly buggy.
product is just ok if you want to use it for ONLY ONE YEAR and oh yeah, their customer service SUCKS
shopaholic "shop (online) till I drop!", Amazon
28 June 2011
Summary: Slingmedia has the worst customer service I've ever experienced. That's saying a lot because I've dealt with Comcast and AT&T and they have a pretty bad reputation for customer service. There was an issue with the pro-HD model firmware and the box had stopped connecting for tons of customers.
Sling Media Admittedly Bricked my Slingbox with a Passive Update
Kenny "U of A Class of 95", Amazon
18 June 2011
Summary: My Slingbox Pro HD worked swimmingly for a couple of years (hence the extra star) until this week. Whatever update referenced in Sling Media's SOL apology (see copy below) bricked my Slingbox. I spent 4 hours yesterday resetting everything and still the network light will not stay on.
Summary: I bought this product and it worked for a few days then it stopped working. I called customer service and they could not resolve the problem. They escalated the ticket and said they would call back with the next level of support. They never called back. The problem is not resolved.