Summary: Full disclosure- I did not buy my refurbished Slingbox Solo through Amazon. My concerns before buying the box: 1. Only broadcasts in HD when you're using a computer hooked up to the same network (usually, your house) as the Solo; otherwise broadcasts in SD. And who watches anything in SD these days? 2. No built in wifi ability- have to either hard wire the connection to the router or buy a separate piece that lets you connect to wifi. 3.
Summary: Alright, after doing some research I have come to the conclusion that my second Slingbox that breaking within one year was not a coincidence. This time there was a lot of smoke actually coming from the unit and it smelled really bad. It wasn't even streaming when it happened too. I unplugged the power supply as soon as I recognized where the smell was coming from. I contacted slingbox and they were sounded very concerned and forwarded to a supervisor.
Summary: Update (October 2012): If customer service is of any value to you whatsoever, look elsewhere for another TV placeshifting product. I don't know that I can adequately put into words my dissatisfaction with this company, but I'll try. As you probably already know if you've done any research about the Slingbox ecosystem, the company requires that you pony up $29.99 each for its iPhone and iPad apps.
Worst Support Ever Experienced! CHECK if your device is supported before buying.
21 January 2012
Summary: This thing does what it's supposed to do the but the support SUCKS. Half of the new DVR's are NOT supported which is absolutely ridiculous for a product that is supposed to allow to stream TV. The website is the worst website I've ever come across. It runs you in circles and will not let you download the software. If you're device is not supported (which are A LOT of new devices), you would have basically install a whole bunch of hacks to get this thing to work.
Summary: Let me start off by saying that I have owned a Slingbox for over two years. And in that time, I've had it replaced TWICE. As others here have pointed out: when this thing works, it WORKS! The picture looks great, and the convenience of accessing your TV via the internet, from anywhere in the world, can't be overstated. However, there are a lot of times when it just doesn't work.
Summary: Slingbox Solo - Rating of 3 out of 5 stars Rating based on the good and the not so good. Now that the unit is working I'm very happy with it. With a few changes the rating could have been a 5. The summary below is presented not as a complaint but rather as review that might help others.
Summary: Before purchasing this I was quite hesitant since there were so many reviews of units failing and terrible customer service. I decided to try it for myself since there weren't really any other options I liked. So about 10 months into my purchase my Slingbox stops and the network light constantly blinks. I can no longer connect to it and resetting it doesn't work.
Summary: Mine failed after a year of (infrequent) use. I regret telling friends to support Sling and their products. They charge for BOTH iPhone and iPad apps - $30 EACH. The company is both unethical and inaccessible. I did a search and found an article on the placeshiftingenthusiasts <dot> com web site entitled "Slingbox Solo Freezing, Stuck Optimizing, Losing Connection? Check the Capacitors". I took apart my Slingbox, and the problem is a failed capacitor.
Summary: Died after a year and a half. Frankly, I expected better for the price I paid. Support is non-existent, and they demand 30 bucks just to talk to them. EDIT: I opened this up, since my 1 year warranty was expired. Sure enough, just like hundreds of other people, I've got 2 blown capacitors. Sling Media has MAJOR quality control issues with this hardware. Do not buy unless you're comfortable with a soldering iron.