Summary: I bought the Sangean WFR 20 several years ago, and it worked well until Comcast replaced our old wireless gateway router. I was then unable to connect, despite much internet searching and many attempts at reconfiguring the connection settings. My search for help on the net revealed that I was not alone in this regard. The company appears to offer little help in guiding owners as to how to reconfigure this unit. My solution is to buy a good set of speakers for my laptop.
Summary: This radio sounds great. Only complaint is the navigation. Kind of hard to get around with one knob on the device and the remote is also pretty limited. This is mostly a burden during setup. Once it's up and running, it's rare that I need to change stations thanks to Pandora. Also, I want to mention that it takes about 20 seconds to tune into a station when you turn it on. Changing stations is fast.
Summary: Ever since I updated the Firmware November 2009 I cannot use this internet radio anymore. Radio is in a loop loading stations forever, doesn't matter LAN or WLAN. Even in December 2010 there is no solution or new firmware. I deeply regret this buy.
didn't work either did the replacement even with professional help
10 September 2010
Summary: Needless to say I believe this is a dud--at least there is no quality control. Neither first nor replacement worked. We got professional set-up which told us the same thing--neither set worked.
All the negative things are true, but I still love this radio
Douglas G. McEwen "Doug M", Amazon
16 April 2010
Summary: I've had my Sangean WFR-20 for about a year now. I've never written a review here, but I really love this radio and wanted to throw my thoughts in. I read all the reviews a year ago, I haven't gone back to reread them tonight, but I pretty much agree with all the negative things written. It took my a while to set up, and after I got the wifi working it took me a long time to realize my modem didn't support playing computer files on other devices.
Summary: I bought one Sangean WFR-20 Internet Radio for my wife and one for my brother for Christmas. My brother took his out of the box, entered the Verizon Fios router key, and was listening to stations from around the USA immediately. My wife took her radio out of the box and couldn't figure out how to set it up. So I read through the instructions and proceeded to attempt WIFI connection to my new Linksys N Ultra Range Plus router.
Summary: I received this radio today and absolutely loved it. It's magical, when it works. Then I did the firmware update. I followed the instructions to the letter. And it bricked the whole radio. It gets into some crazy loop when it starts up and keeps trying to re-connect to my wireless network. Doing a hard reset on the radio let's me re-enter my network information, and everything works fine. Then it gets back into the crazy loop whenever I turn it off and back on again.
Summary: I have owned my Sangean WFR-20 for a little over a month. I appreciate the sound and ease of navigation on the menu wheel and the remote. The speakers sound very good at low, mid and high volumes. The selection of stations is large (though a bit cumbersome to find on the radio itself - I highly recommend registering the radio and using the Reciva portal to identify "My Stations"). My biggest complaint is the unreliability of the connection.
Summary: I'm a heavy user of internet radios, and by now I've owned four of them. This Sangean is comparatively expensive, but it is worth the extra money. My first internet radio, a model that is no longer sold, had all sorts of interesting tricks, including turning itself on in the middle of the night. Eventually it lost it's ability to stay connected to a station, and I had to junk it.
Summary: I purchased this item for my grandmother, who up to now, was using a comparatively larger computer in the living room to listen to some of her Italian language programming. She isn't computer literate in the least, so I had the machine set up so that it would boot directly into whatever station she wanted. Basically, it was a lot of complexity for a simple task. I'd read the reviews on this radio and decided to bring it over and have her give it a try.