Summary: So I've only had the Roku XD for a day, but I'm already highly disappointed. First and foremost, there is a prevalent bug with the HDMI output, which seems to have been present for well over a year now, that causes the screen to go blank green. The only remedy is to physically cycle power.
Summary: Netflix has started adding closed captions to their streaming movies. I have enjoyed watching a few crystal clear HD movies with captions, such as "World's Greatest Dad", "Angels & Demons", and "The Insider" on PS3 and PC, but not on Roku.
Summary: customer service. Was on chat for over 2 hours, wanted in que and every time it would come to my turn a message would come up saying that the person had left and I had to start all over again and the same thing would happen.