Summary: I have a Popcorn Hour C-200, one of their premier products at around $350. Support is TERRIBLE. Even two years after release it remains plagued with idiotic user interface glitches and major problems with music playback, at least. Constant requests for even the simplest improvements e.g. in navigation fall on deaf ears. The Syabas / PCH team seems to make one stab at the basics, then move on to whatever esoteric bells and whistles they - as expert users - want to have.
Summary: After the initial load screen all I see is a BLANK screen. Trying various combinations of holding down the "Search" and "Mute" keys to reset the unit fail to do anything. Oh God, I don't have the time and money to waste on this stupid thing! Update: 26th August After 3 weeks the device died and stopped working. What a waste of time and money!
Summary: I preordered this thing based on it's hype, hardware looks, and the Syabas name. I hate it. The interface is terrible, others have said enough detail about it. It runs hot and I am afraid it's going to burn out any day. I have yet to see any firmware updates. What a complete waste of time. Makes my Asus O!Play look good, and I thought THAT was crap.
Summary: I wish I could give a glowing review of this product but alas all of the hype turned out to be just that. I can tell you that whoever developed the user interface didn't do a good job. I simply don't understand how any company could release a product that is so hopelessly buggy. If they had spent even twenty minutes actually trying to use this product they would never have let it out the door.
I had high hopes but it turned out as a big letdown
Jennifer Haynes, Amazon
22 September 2010
Summary: Scraping is horrendous with TV Shows, it locks up a lot, no netflix (was pulled in ads prior to release) You can't delete shows from the popbox...if you delete the file on the server it will just have a dead link on the popbox. UI is buggy to say the least...if it pulls the wrong show there is no way to tell it...it locks up a lot....online apps were buggy they crashed and upgrading was a pain.
Summary: Epic Fail. Pretty graphics on boot up. Makes you excited. Until you find out that most things don't work. The "apps" are stupid and really don't add anything to the overall experience. Music playback - while the music does indeed play, it only plays one track at a time. Why would anyone want this? Video - well, it will play, once you figure out the kludge of attaching your network shares via the crappy UI. Firmware Updates?
I wouldn't call this beta software - maybe early alpha
Adam Petryk, Amazon
27 August 2010
Summary: Unfortunately while the product holds out a lot of promise it isn't there yet - by a long shot. Clunky, slow UI Videos stop & stutter depending on codec Youtube freezes for me regularly Network setup a chore Media library not well organized etc.
Summary: I am a long time user of the precursor to this product, the original Popcorn Hour A-100, made by the same company. With years of experience the popbox was intended to be the next-generation product yet it is inferior in nearly every way. The day I received my popbox I happily retired my A-100 only to find that the new box was less responsive, despite a faster processor. While most files would play it was prone to freezing, issues the old product had fixed years ago.