Failed far too quickly and Vizio's customer support is a joke
21 September 2014
Summary: This computer worked amazing for about 9 months or so, and then started taking a while before it would boot, it kept getting worse, and now 16 months after purchase, it won't boot at all. Knowing that it was no longer under warranty, I opened the bottom panel and took out various components to see if they were impacting the system. I tried to post and/or boot without the SSD, the Wifi card, the battery, and the charger.
Summary: I was very excited when I received my computer. It was thin and lift just as described! However, right out of the box the trackpad was an issue so I ordered an optical mouse. I was just starting to get acquainted and created my first PowerPoint presentation and it locked up 5 minutes before my meeting. I tried everything as well as going online for solutions. I talked to a computer shop and wouldn't touch it because I told them I had it only 3 weeks.
Summary: I used to loved it! Its light, elegant, thin.. except for the mouse pad, it was a really good buy. All of a sudden, out of nothing, the Hard Disc Drives goes dead. I mean DEAD. Not even able to recover any info out of it. This makes every possible PRO it has seem a little too unimportant. Never had a computer that dies 7 months after buying. Gives you too much to think about VIZIO quality! What a Shame! Careful on your next buy and good luck!
Summary: Quite simply, my Vizio thin & light ultrabook is the worst product I've ever owned, and that includes the eggroll I bought at a gas station in 1993 that gave me food poisoning. It is apparent that Vizio is new to the computer game, and it shows in the details of their product. The keyboard is terrible. It's almost impossible to type without having several key presses get recorded twice. In my case, whenever I type a 'c' I nearly always get two. Then there's the trackpad.
Summary: I really wanted to like this laptop. Out of the box, it's absolutely gorgeous, with a design that's comparable to a MacBook Air. The lightness and lack of overheating were also impressive. Oddly enough, I had none of the problems with the keyboard or trackpad that others have reported. These worked perfectly well with no issues. However, I found that the laptop was just glitchy. Apps popped up on their own as I worked in other programs. There was also frequent crashing.
Summary: So before I start listing all the bad things about this laptop, I will start with my initial impressions. I bought this for college because its thin, portable, beautiful screen, and 128Gb SSD. When it first came in I was really impressed. This thing is zippy, looks great, solid aluminium build, the IPS 1600x900 screen is divine! Then came the problems. (Ill go from least critical to most annoying) Firstly the touch pad. its not bad...
Summary: I love the style, design, features and price (I got it for $599 on Black Friday). It is VERY thin, I can carry it like a folder. It boots in <10 seconds and shuts down in <4 seconds. It is very stylish- it looks a lot like a Macbook Air, except with a logo that no one will recognize. It has exactly the ports I use- and nothing more. Some people might miss having an integrated SD card reader, VGA, or a CD drive.
Summary: Before I purchased this laptop I scoured over the reviews on Amazon and CNET. The principal CONS articulated by Amazon users were generally the same as CNET so I have provided the four critiques from CNET and my thoughts: 1) "The touch pad is just unresponsive enough to be annoying." This is a fair arguement. However, I think the unresponsiveness is a bit exaggerated and it is certainly not enough for me to want to send the product back.