Beautiful Machine -- Breaks WAY too fast (two machines!)
A Former Daytrader "heart1st", Amazon
27 September 2013
Summary: I loved my new Toshiba when I bought it last December...so fast, the keyboard sweet to use... ...then the hard drive died. Not completely. Just sometimes...resulting in crashes... After having some trouble getting the data off the hard drive (not Toshiba's problem) ... I saw another one, for the same price, with 50% more memory. So I sucked it up, and bought that. In April. Took another month or so for me to put it in use ...
Summary: This is my third Toshiba laptop. My last one lasted five years, which I replaced with this one. Until now I have loved their laptops. The screen sometimes loads with the right side on the left and vise versa, with the edge of the screen right down the center. I am out of the country right now, and can not wait to get back to the states so I can get a new laptop and destroy this abomination. It came with windows8 witch took some time to get used too.
Summary: The first one I got had a defective left mouse button. YES! THE BUTTON YOU USE TO SELECT THINGS. The 8-key on the numeric pad was also resistive. I opted to let Amazon replace it because I was sure that it was a random stroke of bad luck. The replacement was good. Although I noticed that the left button was still not as sound the right button.
Summary: At his point I can only give it a 1 star. I will come back and update this review once I receive a replacement for this computer that was delivered to me on Friday, 21 June, 2013. Very disappointed because my son who was returning to college on Sunday was not able to take this new computer with him back to school. QA should not miss a critical item like this!
Could not complete set up - Computer kept freezing.
Just me.., Amazon
27 May 2013
Summary: I could not get thru the set up process without this computer freezing up. I tried about 5 times and finally got the computer registered. Then tried to set up my email and again... kept freezing. I called the the stores Tech assistance and do appreciate their help. After about an hour on the phone with them I decided that maybe I had a lemon and decided that if it started out bad, it probabaly would not get much better.
Summary: This particular Toshiba (Toshiba Satellite S855-S5165 Laptop) was a cheap product! The plastic surrounding the screen did not fit securely. It felt like it could easily become separated from the screen and the lid. It felt like the plastic was made for another model that was a slightly different size and used for this product anyway. I returned the laptop to the store.
Summary: I had the laptop for 3 months. After 2 months I got trouble connecting to internet after computer went to the safe mode. After calling Toshiba, I was first told that my phone technical support has expired, because they had incorrect purchase date. After fixing that, I was told that my support expired yesterday.
Summary: This laptop is marketed as a "gaming and multitasking" laptop. This is a complete misrepresentation. I have owned it for ~8 months; approximately 6 months in, it started to exhibit severe overheating issues, and eventually the wireless card failed. I sent it back to Toshiba for a $25 shipping fee, and they didn't replace any of the overheating parts that caused this issue, opting instead to do a simple cleaning.
Summary: I have used two Toshiba laptops, this one and another Satellite model before this. Both of them have serious problem with Wi-fi connectivity. I simply didn't realize it until I bought a Dell laptop for my mom. Both Toshiba laptops would disconnect from Wi-fi after sometime, especially if I was downloading big files, I had to reset the router each time. I kept blaming Comcast first, I even called them and complained. Then I started blaming the router.