Summary: I can not speak to the supplier. I purchased my same make and model through Toshiba direct. What I can tell you is my product arrived with a dangerous defect. The housing itself is not ground. What this means is, when the computer is plugged into a wall, it sends an electric current through the casing where you rest your hands. My husband and I physically measured this with an ohms meter. Customer service was awful.
Summary: This laptop is garbage really my friend make fun of me for it! It's only 15.6 INCH, AND THE GRAPHICS ARE HORRIBLE!!!! It's not even a GTX!! Come on, Toshiba, I want to expect more for a laptop at this price. This is not worth the money, and it's UGLY AS SH*T! The USB 3.0 ports broke, and my screen has scratches, along with the base being cracked. I had to re-install windows 8 10 times. The graphics card doesn't even work.
Summary: This machine is great but the battery is a major major downfall for this laptop. It does not even last for 3 hrs and it needs to be recharge again. Also, the most annoying thing about this laptop is that the battery is not removable which means that if they battery shall fail you need to get the exact battery to up for this machine and it cannot be upgrade to a higher capacity, I know because I called Toshiba.