Summary: Purchased a Toshiba Satellite L755. OK laptop but DVD drive never worked out of the box. Tech service provided little help after trying several toll-free numbers to get to someone who could understand the problem. I finally purchased a new DVD drive but the computer does not not recognize it even though its the same model as the one supplied by Toshiba! Go to HP for a decent product.
Summary: We purchased two of these for our children for homeschooling and they have been absolutely horrific. By the time we hit our one year mark, we were fed up and ready to replace them. They are a piece of junk. Best word...CHEAP! Lost keys (never an issue), random alerts for no reason, constantly updating itself by shutting down out of the blue (losing everything you have done). I tried everything to shut down those "helpful" updates but nothing would. It is junk.
Summary: Two out of three USB ports were not working. The seller wants us to return the laptop in the original box as they said otherwise Toshiba won't accept it. We recycled the original box as we did not think we would need it. So we called Toshiba sure that it's just a misunderstanding and they will happily take a malfunctioning product of theirs. Toshiba said it's your problem, deal with the seller you bought the product from.
Summary: What can you do when you can't even get the computer to turn off and when it does pretend to turn off it pops back on from its little nap with a black screen - I'm so frustrated with this thing. Definitely not worth the savings... Returning ASAP.
Summary: This is not a knock on Amazon. They are very good at customer service. But Toshiba is lousy and I'll never again buy a computer from them. The first time I had a problem I called ther "customer support." After getting a runaround I wound up with someone who was obviously ignorant of how to fix my problem but eager to scrounge more money from me.
Summary: I love Toshiba satellite laptops because of the Fn key which allows me to zoom in immediately. When this computer arrived, I began the setup. After Windows downloaded the updates, I tried to install my virus protection, but discovered that the numbers keys 1-4 wouldn't work. There was no way to get technical help, and at 70 years of age, I now have to repack the computer, contact Amazon to pick it up. It is WAY too much work for a brand new laptop. Never again.
Summary: I think this is my first review, and my utter disappointment in this product has driven me to do it. I really don't recommend this, it was dead on arrival. The keyboard and mouse trackpad were not working at all. After calling Toshiba customer service and doing a factory reset (using an external mouse), the keyboard starting working... for a few hours. At that point, I decided it was time to return it and get my money back.
Summary: Toshiba Satellite L755D-S5162 Laptop Computer. Bought the laptop 5 or 6 months ago. Experienced a problem with the wireless adapter turned off. Did a google search and found if the battery is removed and replaced the switch will turn on. This did work but two days later when starting up the laptop there was a window stating system encountered a startup problem and a fix was being implimented. After the fix the wireless adapter was turned off with no way to turn it on.
Summary: I bought this computer 4 months ago and it has been a pain in the neck. To start: It came with a faulty battery, it would not charge, so basically I bought a Desktop. Once I was able to buy a new battery it started working like a regular cheap computer, you could not tell it got a quad core or 4gb of ram, it has not been outstanding at any level.
Summary: Do not buy Toshiba. Screen just all of a sudden cracked. Bought from Best Buy and they refused to even look at it because they said Toshiba was the only company that would not accept them sending it. Toshiba wanted to deal directly with the customer. Toshiba won't replace or fix even though it was within warranty. Spent a LOT of time on the phone trying to get them to fix my computer and they said the warranty does not cover a cracked screen no matter what.