Summary: I purchased this laptop in January of 2012. I thought the value for the price, at the time, was a good deal, and since I had purchased several Toshiba laptops in the past, and always had excellent performance, durability and longevity, I dove in.
Summary: I bought this computer a little over a year ago. After about a month the wifi would automatically turn itself off every time I shut down the computer. The wifi would state that it was on but really it is off. So every time I turn the computer back on I have to turn the wifi off and then back on.
Summary: Purchased this laptop November 2011 and the hard drive has already failed. Contacted Toshiba and was told my warranty expired a month ago and there was nothing they could do. She suggested I contact an authorized repair facility and pay to have it fixed.
Low rating due to poor customer service by Toshiba
18 December 2012
Summary: Less than a year after buying this, the computer developed an issue with an IP conflict where I could not access facebook on it (used three different browsers and also tried pinging [...] with no luck). Comcast said it was a hardware issue and told me to call Toshiba.
poor product quality, warranty repair service even worse
customer in San Jose, CA, Amazon
12 December 2012
Summary: I bought this new laptop at the end of November, 2011. Here are the issues I encountered: *. When I used copy and paste and selected some words, Microsoft Office 2010 and all browsers will stop working. *. I couldn't turn on the laptop with the full charged battery. I had to plug in the AC Adapter.
Summary: "Buying and receiving of laptop was top notch. But now that I actually got to use it for awhile. Let me tell you. It worked fine for a couple weeks for the price that I paid for it. But then it started shutting off on me and now it is completely DEAD. The power light turns on but nothing else works.
Summary: its mostly made out of plastic, very fragile. i once droped it from a height of a foot and a piece fell off from the side. if you push the labtop from the back of the screen it will bend. the cord where u insert your headphone cracked just because i kinda jab it in a bit.
Summary: We purchased this laptop and it blue screened out of the box and then would not fire back up. I contacted Toshiba. They do not stand by their product if you purchase it from a retailer other than Toshiba. They gave me the run around and refused to replace their obviously defective merchandise.