Summary: The keypad was non-responsive on arrival (twice), called Toshiba, after 4 hours on the phone for an out of the box product they said they will not honor warranty. Returned both products which were defective out of box, and bought HP. Will never touch Toshiba computers gain.
Defective unit! Sent twice to be repaired at Toshiba depot and returned with the same problem! Terrible customer service!
Samuel Ferro, Amazon
5 November 2012
Summary: I bought this Satellite E305 on August, 2011. Since the first days of usage, I noticed that the computer would shut down spontaneously. After studying the problem a little more, I figured out that those shutdowns only happened when the computer was coming from either a hibernation or sleep modes. So, I decided to call Toshiba's customer service. The first "repair" performed by them was to reconfigure the computer BIOS. It didn't work.