Summary: Since I purchased this product, the hard drive has crashed. It took well over 5 hours of being on the phone with customer service in order for them to begin the process of sending the product to their repair center. The hard drive was replaced and the laptop was sent back. Once we received the laptop back, the computer begin running very slowly. We installed a typical Microsoft Office and when we would try to normally use Excel, the computer started freezing up on us.
Summary: I love this laptop, very affordable and had very few issues with the TouchPad but u can buy a cheap USB or wireless mouse, great for a starter laptop for kids for school projects and Such and won't break the bank.
Summary: I purchased this laptop a little over two years ago from a store. A few months after I purchased this, the screen had two vertical lines going through it that would come and go. This bothered me at first, but I just dealt with it. Toshiba is not the most customer friendly about replacing things. Just today, my hard drive went out. Toshiba is notorious for this issue as they make their own hard drives.
Summary: This is, by far, the worst computer I have ever owned. I use computers mostly for online shopping and social media. This computer literally has trouble handling a workload of that small capacity. I installed Microsoft Office and it somehow deleted that! The mouse works approximately 85% of the time, which is not very good odds considering that it's not used that often. And the best part is that a screw fell out of it just last night.
Summary: just remove all the sill bloatware and you are good to go.
Pros: fast and reliable so far. windows 8 takes some getting used to. this is the 5th toshiba ive owned.( owned 2 dells as well) Cant find any faults with any of them. this one does seem a bit lighter with respect to construction quality. but it is also lightweight so not surprised.
Cons: would have been happier if it was a bit heavier duty. I could have dealt with the added weight.