Summary: I've had Toshiba products in the past that I was quite happy with. This computer has many problems, any one of which would be a reason not to buy it. It advertises WiMax. They don't tell you it's an extra fifty dollars a month. On top of that, Clear won't even let me purchase the service even at that steep price. I specifically bought this computer for the WiMax, so I could use it in the field. This turns out to have been a very bad decision on my part.
Is there a negative star rating? That's what it needs.
8 August 2013
Summary: CRAP CRAP CRAP. *laptop was purchased at Best Buy in early February 2011* Listen up, folks. If you're having the same issues I've been having with this PC (Piece of Crap), go to Toshiba like I did. If they don't respond (like how it happened to me), give them notice that if they don't take steps to solve the matter, you will contact the Better Business Bureau in your area to kick start a settlement (like I did).
Summary: The first one I bought crashed after not even having it for a month and I had to send it to Toshiba for it be given a new hard drive. Now.. it just shuts off by itself. The power cord doesn't work and the battery is bad. I've had this computer less than three years and it is CRAP! Worse spend money ever.
Summary: I too purchased this laptop from BB in February 2011.. Everything started to become very buggy with this laptop after 6 months of use. Last night, I received a HDD/SMART failure message,Its game over for your HDD once that happens, it can not be repaired, the only option is to buy a new HDD. I decided against that, and purchased a new laptop (not a Toshiba) because quite frankly, I am not impressed with this crap computer.
Summary: I too bought my A665-S5170 in February of 2011- my laptop is now 44 days out of warranty- I got it from BestBuy which of course they just wash there hands of the whole Hard Drive crashing- my issues also started in December as well- I took it to an independant repair shop- for about $200.00 I'm having a new hard drive installed :( I will never buy another Toshiba again !!! Ever! Not to mention their customer service must be off shore, can't understand any of them.
Summary: Easily the worst computer I've ever owned. Toshiba decided to pre-load so many programs which slows down the entire unit. I don't even have many programs installed, yet it still locks up on continually. Please don't make the same mistake I did on this one....
Summary: I haven't had any problems others' have been writing about. The laptop has never had a system failure or any software problems. However, I wouldn't recommend purchasing this model unless you don't mind using a different keyboard, but to me that defeats the purpose of a laptop. I've had issues with the R button, then it started to work again on its own and the the N button went. I have to push down on it just to get the key to register.
Summary: This item is no longer being sold new online (at least on Amazon) so I'm writing this review for people who may be able to purchase this in-store. I recommend you do NOT buy it. I bought this laptop from Best Buy in February 2011, just like another reviewer did. Now it's December and this thing is failing. It started shutting off at random times. It wouldn't start up Windows once and when I finally was able to log in, I had to reinstall some programs/updates.
Summary: Purchased this Toshiba in February from BB. After a week had to take it back for a new one as the volume button was stuck on a constant beeping sound and would not stop unless you hit mute. New laptop ran well for a month then immediately became bogged down. The Toshiba proprietary support software is an albatross - clicking on the update request or message balloons hung the computer up constantly.
Summary: This is my last and final toshiba. It has been nothing but trouble. Turning it on to Windows usually results in going directly to BIOS. Then play around to find out what I need to do to open Windows. cannot shutdown or restart without receiving fatal errors. I am now running out to buy an external hard drive because Windows cannot back-up and I now have a warning that my internal harddrive is about to crash and I need to back-up to an external drive.