Summary: I purchased this machine last week during the installation of office 365 I was not able to get the Microsoft software to function at all. Microsoft had four people at different times spend over 10 hours assisting me and they had to re-install windows 8.1 which wiped out the existing Toshiba installation. When I contacted Toshiba "Alice" she had a its your problem attitude offered almost no help directed me to the standard support site and said basically good luck.
Excerpt: I'm in love with this PC, it's really fast and light (for its size). I switched back from mac to pc, mainly due to the price difference. I couldn't afford a mac with the same kind of specs. Though I still prefer mac computers the little differences in build, OS and resolution doesn't justify the price difference. I also got a better graphics and video card for a big price difference.
Pros: Easy To Set Up, Easy To Use, Fast, Great picture quality, Powerful
Summary: I am delighted with this computer. I'm not a huge gamer (but I do play more games now). For me this was a desktop replacement and it serves well. It is too heavy and large to make carrying it around for work, etc., practical, but as a semi-portable desktop, it is perfect.
Summary: I was skeptical about this laptop given some of the reviews but decided to pull the trigger given Costco's generous return policy. I could not be more impressed with this laptop. Great speed, incredible sound and video, good online support... you won't beat the price for a full 32GB of ram along with everything else packed into this laptop. Very satisfied!
Summary: I bought if for gaming but this laptop has overheating problem in the right side of the laptop and it is super noising. The laptop shut down suddenly while I was playing games. Had to return it.
Summary: I have owned Qosmio's in the past as they are well priced for the components and performance they provide. However this computers mother board/video card died on me roughly a week after purchase. Technical support was not sure which of them went belly up so they wanted me to take it to a computer repair shop.
Pros: great components and stats at a very good price
Cons: it didn't actually work for any period of time....
Summary: As usual, super fast shipping. Great laptop--terrific graphics, blazing fast start-up, lots of storage, and one thing that a writer needs, a great keyboard that is much like the feel of a typewriter. I cannot tell you how fast this laptop is. Exchanging files on an internal network is a snap. Both Toshiba and Windows have already updated the software. MSOffice 2013 and Grammaly.com work perfectly together.