Summary: I was horrified to find that this computer does not include Microsoft Office, only a trial package. This is not what you expect from a computer in this price bracket and all other laptops I have bought in the past have always included it. Microsoft Office is a very expensive add-on. Otherwise, this computer works very well and the camera and microphone for Skype are excellent quality.
Summary: This laptop has a problem with the built in network adapter which means that if you want to use it wirelessly it drops the connection after being shut down for a few hours and refuses to "see" the wireless hub when restarted. I spent an hour on line to technical support and then googled the laptop and discovered that there are hundreds of others with the same problem and that Sony are well aware of it.