Summary: Customers service is a crap I bought this laptop few months ago, and i think it was the worst decision that i had made in my life, the screen get cracked spontaneously, and Sony refused to repair it. they have the worst customer service. i am not gonna buy any Sony product again.
Summary: I purchased this laptop at Walmart for 500 bucks as a quick replacement for my old Sony Vaio which finally died last year. I've had this laptop for a year. And I have had a few issues with it. I've had 2 fairly destructive trojans and I have had to reinstall Windows once.
Summary: when i found this computer online, i was really hesitant about buying it, but to my surprize i got exactly what i ordered to the T. i would defly recommend this seller. fast shipping, tracking, and great customer service. when i had a question, they emailed me back with minutes with answers.