Overall, laptop ok, Sony customer service disappointing
2 August 2013
Summary: I have had this laptop for 10 months. Overall, I have been satisfied with the performance of the computer, but I am very disappointed with Sony's customer service. Shortly after receiving the laptop, one of the 5 rubber pads on the bottom, came off.
Summary: When I first unboxed and tinkered with this computer, I loved it. The touch screen seemed neat, Windows 8 seemed user friendly, and overall I was happy. After a few hours of playing with this computer, I was completely frustrated and dissatisfied with this piece of junk.
Summary: I just received my computer yesterday. I've been using computers for 30 years. I have to tell you that Windows 8 is probably one of the worst operating systems I've ever experienced. People complain about Vista but at least there's something familiar about it.
Summary: The performance of this laptop is reasonable at best. Some of the issues I face are, it does not lock the screen all the time when the lid is closed like other laptops. If it is not connected to power, then it takes atleast 5 mins to use after opening it. Sony's customer service is not that great.
Summary: First of all, i had bought this refurbished from amazon and was not happy the first few days. This does not come with anything sony at all on it, except for the lid. I was really looking forward to using the imagination studio, but there is none because amazon wipes out the hard drive completely.
Summary: In general, this is a fine laptop. Three problems: the touchpad is impossible to work; merely touching it can put you anywhere or do things to the image on your screen you have to spend a long time undoing since you don't know what you did to create the problem.
Summary: There's a lot to love about this laptop - good looks, crisp screen, sound, speed, and the backlit keyboard is the best feature of all it rocks. That said, it's heavy, and the touch pad is so ridiculously sensitive that it ruins the user experience.