Overall, laptop ok, Sony customer service disappointing
2 August 2013
Summary: I have had this laptop for 10 months. Overall, I have been satisfied with the performance of the computer, but I am very disappointed with Sony's customer service. Shortly after receiving the laptop, one of the 5 rubber pads on the bottom, came off. About 2 weeks ago, I noticed that a second one has now come off. Since the second one is an oblong shape, I contacted customer service requesting replacements, thinking I'd just glue them back in.
Summary: I just received my computer yesterday. I've been using computers for 30 years. I have to tell you that Windows 8 is probably one of the worst operating systems I've ever experienced. People complain about Vista but at least there's something familiar about it. My old laptop was a Vista PC and I was okay with it. For whatever reason I thought it was a good idea to jump Windows 7 and get the newest and best out there. I regret that decision.
Summary: The performance of this laptop is reasonable at best. Some of the issues I face are, it does not lock the screen all the time when the lid is closed like other laptops. If it is not connected to power, then it takes atleast 5 mins to use after opening it. Sony's customer service is not that great. The manual inside the laptop that comes with Vaio care does not work, and I have tried 3-4 times with their online support to get it working, but they could not succeed.
Summary: First of all, i had bought this refurbished from amazon and was not happy the first few days. This does not come with anything sony at all on it, except for the lid. I was really looking forward to using the imagination studio, but there is none because amazon wipes out the hard drive completely. I got over this, and started liking the laptop, Very good at gaming for price. At the five day point, my screen got a stuck red pixel. I was very annoyed.
Summary: There's a lot to love about this laptop - good looks, crisp screen, sound, speed, and the backlit keyboard is the best feature of all it rocks. That said, it's heavy, and the touch pad is so ridiculously sensitive that it ruins the user experience. I have tried to disable the touchpad altogether to work exlusively with a mouse because of this problem and am not able to do it.
Summary: I purchased my Sony Vaio in November 2012. Although I believe it is a great product in terms of performance for its price, I have had two major problems within 3 months of purchase. First, there is this high frequency noise, which is apparently common in some sony Vaios. It can easily cause headaches.
Summary: I've owned a pink version of this computer for almost 3 years now, and I've been mostly satisfied with it. It can handle when I open 20 tabs at a time, and leave the computer on for months. However, I must say that the battery sucks. My school doesn't have that many power outlets, and when I have to use my computer for every class from 8 am till 3:30 pm, the battery just isn't good enough. Apart from that, I've had trouble with the buttons on the pad.
Pros: It's fast, and easy to use
Cons: The guarantee is pretty much how long it'll last
Excerpt: This is a nice computer laptop. It is fairly straight forward to set up. The screen and keyboard are very good and the white keypad is easy to see. The laptop is quite quiet when in use. The display of the Viao gate programmes takes a bit of getting used to, but it is fine. The inclusion of Office 2010 work and excel are a bonus. The battery life is about 2 to 3 hours so not too bad.