Summary: Customers service is a crap I bought this laptop few months ago, and i think it was the worst decision that i had made in my life, the screen get cracked spontaneously, and Sony refused to repair it. they have the worst customer service. i am not gonna buy any Sony product again.
Summary: This computer is very thin and light, but is very fragile. Before you purchase this one, you need to consider that this computer should be handled very carefully always. I bought an SVP1321 model in Korea at about $1800, and have used it for about 8 months. Actually, I had to change one within one month of purchase because the computer generated electric spark and noise at the main board.
Summary: I bought this laptop few months ago, and i think it was the worst decision that i had in my life, the screen get cracked spontaneously, and Sony refused to repair it. they have the worst customer service. i am not gonna buy any Sony product again.
Sony Viao purchase a big mistake - I hit major wifi issues KNOWN to Sony
1 January 2014
Summary: After months of trying to get connected, including downloading and installing patches from Sony, Sony admitted that there is a known issue with Windows 8 and some kinds of routers, but will not issue a refund. I have asked Amazon to help, and will report back. Very nice machine to use in every other respect, gorgeous to look at, and weighs almost nothing, but since the wifi doesn't work on mine (as on many of them apparently), it is a dud.
Summary: I bought this laptop when it on sale from Amazon, the delivery is pretty fast, but when I got this laptop. I am more than disappointed, the box is opened and the laptop is a used one with big HEAT/FAN NOISE issues. I used the HD tune to check the disk status and found out its already charged and cycled for 19 times and 47 hours. It is unaccepted and a shame. So I returned it in the 2nd day without hesitate.
Summary: This laptop has the goods to be one of the best out there but unfortunately a HUGE known issue is with the intel wireless card. Simply does not work properly and there is no fix at this time. Do not purchase this laptop without doing your research.
Summary: Updated again: Sony finally issued a BIOS update that seems to have fixed the WiFi issue on my laptop. This laptop is still very sensitive to interference in overlapping multiple WiFi networks but at least now I can actually get online. Sony sent me a box to ship back the laptop because of another problem: the laptop will neither shut down nor return to operation after automatic screen darkening (which usually defaults to a few minutes without use).
Summary: Originally I wrote a great review for this laptop (the original review is located at the bottom of this one), but after owning it for 2.5 months my opinion has drastically changed. Windows 8.1 does not work smoothly on this device. Before updating, check the Sony site, as there are specific drivers you have to download before you install the update. Otherwise you will encounter many problems with the OS. Also there is a problem with the touchpad.