Summary: From day one we faced problems that the wireless keyboard and mouse didn't work, so we had to call Samsung and received a replacement parts. Even thought the replaced wireless mouse finally worked, we do NOT like the mouse at all. We end up use our very old wired mouse ( I guess this mouse is at least 8 years old). The second problem is that the way the screen mount is not very stable. In a word, we will never buy Samsung computer again.
Summary: I bought this computer with the understanding that it had a Windows 7 operating system installed. I now find out that "The copy of Windows is not GENUINE" and I am being prompted to purchase a "Genuine" copy for $109.00. I have run the "System Recovery Media" disc that came with the computer but I still get the same message. I believe that this computer may have been shipped to me with pirated software installed in it.
Beware - overpriced, poor customer service - breaks easily
18 February 2013
Summary: SPecs on this computer are fair - overpriced for what you get - especially because it doesn't perform out of the box. Mouse is awful - runs all over the screen and it is hard to control, especially if you type quickly or do a lot of editing of photos. Very difficult to get it to do what you want (and for $900 - that's a shame). Then, less than 6 months into ownership, it won't charge - they say they will pay shipping -but they don't.
Summary: I purchased this last August with a promise of Windows 8 compatibility and it is now almost February and despite a company promise of the release of a touch driver for Windows 8 on November 30th, there's still no Windows 8 driver available, which means that the touch on this computer hasn't worked since I upgraded to Windows 8 in October. If you have any intention to upgrade to Windows 8, you want to stay away from this model. February 21, 2013.
Summary: IF someone is willing to help me on this from Samsung i may change my review. but so far highly unlikely. I bought this last week and have had nothing but problems. And it seems i can not get any help ... because Samsung no longer accepts the existence of this model. they have ALL the other models just not THIS ONE. and thus i can't seem to get anywhere in contacting customer service because i need to select the model from their list ...
Summary: I just received my Samsung NP700Z5C from Amazon today. It does not have a VGA connection, but the description on Amazon as well as in the materials from Samsung that accompanied the laptop refer to an "optional VGA dongle". No further information is given. I contacted Samsung support after being unable to find my model on the Samsung website.
Summary: I bought this in June and the key board n mouse do not communicate with computer. The touch screen will not go off and stay off. I have had it diagnosed by professional's . So I have to now call samsung and hope they will honor there product and fix it.
Update - USB/Audio ports died after ~5 weeks of use
D. Hines, Amazon
3 May 2012
Summary: Update - I've changed my original 3-star review to 1-star after discovering the USB port AND the audio out jack in the dock no longer function after maybe 5 or 6 weeks of relatively light use. Haven't tried the HDMI or the Ethernet ports, but I won't be surprised to find they're dead as well. It still works to charge the slate, but that's probably because it uses the AC adapter that comes with the slate - it doesn't have its own. Bottom line - save your money.