Summary: It would have been nice if the laptop had actually turned up! Various excuses starting with the bad weather, then they appear to have given the package to another carrier. I have been told to wait another week as it may turn up at some point, no good as this was a christmas present. Amazon were no help what so ever and did not care!
Very disappointing after sales service from Samsung
26 October 2010
Summary: I bought the Samsung R530 Core i3 model for my daughter's birthday. It was on offer at Comet and a great price for a high spec laptop. I opened it the day before her birthday to set-up and register it but the system registry file was corrupt and it wouldn't boot up. I rang Samsung who said as it was within 30 days of purchase, I'd have to take it back to the retailer. Comet were great but as it had been on offer, there were none left in any of the stores.
Summary: I saw the reviews on this product and went ahead and bought in pref to a MAc. On receipt it has taken three days to get working properly, and now I find it has a 32 bit version of windows 7, ie the down graded version not suitable for this i3 processor. This mean it is slow, slower than my Celeron HP 4 year old. All the updates means it takes 5-10 mins to start up. The machine is also plasticy, and not very robust. The only good think is Powerpoint 2010 trial version.
Summary: Ich gebe diesem Produkt nur einen Stern, weil: -Nach einiger Zeit arbeitet es nicht mehr vernünftig, dadurch wird das System langsamer. -Windows Explorer stürzt regelmäßig ab, was arbeiten unmöglich macht. -Beim Betrachten von YouTube Videos bekomme ich fast immer nen BlueScreen -Extrem schlechte Verarbeitung, das Gehäuse am Rand löst sich regelmäßig ab -Drückt man eine der F-Tasten, ist eine kleine Druckwelle auf dem Bildschirm zu sehen.