Reviews and Problems with Samsung ATIV Book 9 15" (NP900X4C / NP900X4D)
Showing 1-10 of 39
900 Series Notebook
Michael Pergande, Amazon
4 April 2014
Summary: The device arrived with only a recover disk 'copy' of the system OS. ... and now Samsung does not seem to care to support the updating of the systems firmware or original OS applications. Huummm??
Summary: Amazon, I believe that it is not a your policy to defraud your "valued customer". You should be more careful when you send item to your customer. I am very disappointed. I ordered New samsung ATIV Book 9 at the price of about $1700, but what I received is a used one. How did I know that is used one? For the first time, I turned the computer on, the computer asked me password for ID "tkreber". I want you to refund my money as quickly as possible.
Summary: Just a piece of junk! The keyboard is ultra sensitive that made my typing experience a nightmare; Samsung has no fixes for this systematic problem. The hard drive is small, it is rated for 100 Gb but its real capacity is in the low 90 Gb. It comes with windows 8 installed, yet you have to separately purchase windows 8 software from another vendor. No CD drive, very proprietary VGA plug that requires you to buy costly adapter/cable.
Summary: I've never written any reviews for any product, but this product needs a deterrent-so here it is. Do not get this laptop! I've wasted so much time and money buying this awful piece of junk. I have sent it in TWICE for repairs and every time it comes back, the SAME problem is still there! It blue screens almost every other day, the WIFI connection of this laptop is AWFUL; it connects/disconnects every so often. The touchpad freezes every so often.
Summary: Yes, the laptop is beautiful, sleek, light (for a 15-inch) - as far as appearance goes, I cannot be happier. However, the first Samsung Series 9 I bought through Amazon was defective that I had to get a refund. The laptop battery would not charge - it would forever stagnate at a certain percentage (80 something), and when the power cord was pulled out, the laptop would shut down.
Summary: This was a great notebook computer while it lasted! It has know issues with wireless connectivity that I only experienced when trying to connect to my IPhone hotspot but not with other Wi-Fi hotspots. However, after about 12 months I started getting an intermittent "white" screen that would resolve with a reboot. After 16 months It died! Now just a white screen all the time! Samsung won't cover parts or repair.
Summary: I purchased this laptop for work. It is a complete lemon. For $1,700 this laptop should be nearly perfect - it is barely passable as a functioning computer. I would give it zero stars if I could. The trackpad is balky. Simple tasks like pointing and clicking require multiple attempts. It is maddening. Sometimes it just doesn't work. You have to restart the computer for it to work again. Sometimes the computer will not recognize the free space on the hard drive.
Summary: I liked the laptop until i spilled water into it; then found out it is not user-servicable, but also that your everyday computer tech doesn't know how to get into it. So I sent it off to the 3rd party repair facility they sent a label for; upon receipt they sent an email with a picture of a chipped corner of the laptop, saying the warranty was void because it had been dropped.