Reviews and Problems with Samsung NP700G7-series Games 17.3"
Showing 1-10 of 28
This is the WORST LAPTOP EVER! DO NOT BUY!
Love to Shop, Amazon
2 weeks ago
Summary: This is a piece of crap computer! I decided to switch from Dell to Samsung and I started having issues with this computer the first week I started using it. 1) Connection to Router issues: Even though all my other laptops and cell phone have zero issues connect to the router wirelessly, the Samsung gets constantly dropped even though it is HARDWIRED connected to the router. 2) Flash does not work with Samsung.
Summary: I bought this refurbished and it was defective right out of the box, so much for Quality control, Samsung told me that the warranty had expired even though I just received it that day it was supposed to have an extended warranty . I'm not sure why this also cost me $29 to ship back. The item has been returned and I don't think I will buy a Samsung computer I have had better luck with HP over the years.
Summary: While this is a powerful laptop certainly, Samsung clearly still have build quality issues. Within a couple of months of use, the keys on the keyboard started to feel much less secure than other manufacturers', and subsequently started to detach themselves, backspace first, then the arrow keys.
Broke after 2 months, just past the return date. Total disaster
Gregory L Merritt, Amazon
20 August 2013
Summary: The machine doesn't go more than 10 minutes without a blue screen of death. Nothing I did would fix the problem, and I've been working with PCs for 20 years. I've owned Dells, HPs, Toshibas, and built my own PCs from scratch. Then Samsung support was useless. They couldn't fix the problem. Their FIRST approach was to do a complete wipe on my hard drive. But their system to do this wipe didn't even work, it failed.
Summary: I gave this product one star as I have had trouble with it since I bought it one month ago. I muddle through Win 8, fix things the way I like, then find out the optics reader (cd-rom,dvd-rom, Blu-ray) does not hardly work. Well on week 4 of having the pc the optics reader does NOT work at all now!! Tech support was ok, but have been treated better by others. I have to send the pc back and was told I have to pay shipping!!
Broke Almost Immediately and Samsung is Fighting my Warranty
Devin W. Miller, Amazon
19 July 2013
Summary: This was a great laptop for about a month, then the screen inexplicably stopped turning on. Unfortunately I bought this from woot who defers warranty returns to the manufacturer (I'm even listed as the "first sucker" on the product page for this item), and Samsung has been completely impossible to deal with. To date I have spoken with customer service in four different hour-long sessions to try and get them to acknowledge my warranty and send me a shipping label.
Summary: I have never written a product review or even so much as left feedback on a purchase before today. I spent 3 weeks doing research and "window" shopping online trying to find a new high end laptop. When I came across this deal for the np700g7c-t01us I was very excited! These specifications for $1199.99!?! Wow! And from Samsung no less!
The screen does not working at all... Whole new computer cannot be turned on even once.
12 March 2013
Summary: I got the computer 10 minutes ago. The screen does not show anything when I tried to turn on the computer, even when it was plugged. The keyboard lights worked okay. I am really not happy that I cannot even turn it on even I spend 1200+ dollars on this whole new computer. Amazon was great, fast delivery. Not happy with Samsung...I'm trying to contact customer service to return or fix it... I was so excited to buy this computer, but now good mood has been ruined.
Summary: 1. The Computer GFX Card overheats... if used a lot and trust me i made it overheat in 1 month... I also had a Cooling Pad on its 24/7 2. The Computer will not run High End Games off just the battery it will Lag like no other... 3. The Power Block is not Universial if you break it SOL.. 4. The Power Block is Beyond Heavy... 5. Hard Drives are slow.... and at that it's 2 not 1 single Hard drive or raided... which is ridiculous 6. Could use a better GFX card..