Summary: The wi-fi didn't work at all when I first bought it. I applied the Windows updates and it worked sporadically. Eventually the wi-fi died completely. I spent hours on the phone with Samsung employees who didn't speak English. I eventually returned the unit for repair.
Summary: Stay away from this laptop, it is not ready for prime time yet. There is a newer model and I believe it also has the same issues. It started giving me a message after restarting; "Disk read error press ctrl+alt+delete to restart".
Samsung Support It is the worst laptop support I have ever experienced!!!
12 November 2012
Summary: Product came problematic. Giving blue screens every time I put the laptop in sleep. Support takes it back for 19 days and it comes back with the same problem (You have to ship it and they ship it back). They tell me they need to have 3 unsuccessful repairs to replace the laptop!!!
Had a unit with bad overheating problem and 3 hours battery life
Lye Kim Soon, Amazon
21 March 2012
Summary: After reading the reviews, I am not sure if its just me having a faulty unit or this is a generic problem. I like everything about this ultrabook. The 14 inch matt display, DVD drive, the 1gb Radeon graphics which is excellent for first person shooter (yay!)and the slim design.
Summary: I bought one of these from Amazon in July, and have had to return it because of multiple crashes with the infamous Blue Screen of Death. The self generated reliability report was showing around 2/10 for reliability. Amazon were brilliant as usual, and took it back without a quibble.