Reviews and Problems with Samsung Ativ Book 5 / NP530U3C / NP540U3C
Showing 1-10 of 40
Shaun F. Mathis "Shamat77", Amazon
26 August 2014
Summary: Great specs, great price, great look, HORRIBLE reliability! I bought this in December 2012. August 2014 my battery no longer accepts a charge. This isn't my first PC. I never leave it on the charger all night just normal use. Samsung refuses to honor my expired warranty.
Summary: We purchased the Samsung Ultrabook because of its good ratings, but we have had nothing but problems with this computer. We have owned it for one year and three days. In that time, it has been in twice for repairs.
Summary: I ordered this computer, and while I was told it had a backlit keyboard by the seller...it did not, so I received a refund. I just want everyone to have a clear answer on that, it does NOT have a backlit keyboard. Also I was extremely disappointed in the screen quality.
Summary: The wi-fi didn't work at all when I first bought it. I applied the Windows updates and it worked sporadically. Eventually the wi-fi died completely. I spent hours on the phone with Samsun employees who didn't speak English. I eventually returned the unit for repair.
Snake-Bit Computer - Horrible Samsung Customer Service
Angela "coffeefirst", Amazon
14 March 2013
Summary: We received a Samsung Ultra Series 5 computer, model # NP520U4C-A01UB for Christmas. My brother had purchased the computer at a Best Buy in Wisconsin. During New Year's weekend, I took the computer out of the box and turned it on.
Summary: Now, for £360, i expect a laptop in great condition, that is clean and has a decent amount of RAM for easy usage. In return, i receive a Samsung laptop that was wrapped in cheap film and packaged to a decent degree, it had a clean screen and relatively unscratched surface (mostly).