Summary: The motherboard shorted out after 15 months. The model is discontinued, so replacing the motherboard was not feasible. Before it died, my main complaint was that the mouse clicked REALLY loudly.
Summary: I read some negative reviews regarding this laptop, but the problem is not in the Samsung as a manufacturer. I had the same model before and was really happy with it, I purchased from other trusted party. Unfortunately I dropped it and I needed another one since Samsung's customer service wasn't very helpful. So I decided to bought another one (the same model since I really liked it) from this seller and It happened that the laptop wasn't new.
Summary: This is the first review I have ever written because I am very very disappointed regarding this purchase. First of all, price wise this computer is okay, acceptable I guess. However, the performance is just absolutely HORRIBLE. CPU is slow, even slower than my previous laptop!! This product doesn't have any defect regarding hardware and it has relatively good appearance. However, I highly recommend you NOT to buy this model because you will regret it.
Summary: Tried Samsung's request to re-image, still same problem. They expect me to ship to them for unknown turn around back. Will try to return to Amazon instead. Screen feels very flimsy and deforms by the right hand hinge when you close it.
Samsung Support It is the worst laptop support I have ever experienced!!!
12 November 2012
Summary: Product came problematic. Giving blue screens every time I put the laptop in sleep. Support takes it back for 19 days and it comes back with the same problem (You have to ship it and they ship it back). They tell me they need to have 3 unsuccessful repairs to replace the laptop!!! This makes about 19x3 days without your laptop for samsung to admit that they sold you a problematic product and need to give you a new one.
Summary: I purchased this computer in May. Since then it has spent as much time with UPS and Samsung as it has with me. After I sent it in the last time, Samsung sent me a different, refurbished laptop without even asking me. If you are foolish enough to purchase a Samsung computer (I have two of their TV's), you deserve the misery you will receive. My laptop would not quit crashing when connected to an ipod or to a Samsung TV via HDMI cable.
Summary: I wish I could give this computer 0 stars: I bought the Samsung Series 5 14" because it was light, had a DVD drive, and enough USB and HDMI kits ... unfortunately I bought it online through Amazon before ever testing the computer at a store (my mistake): 1) The computer worked fine for less than a week before it took 15+ minutes to start up; I ran recover several times without any success.
Summary: This is super machine except its Wifi. You will only notice it if you use another computer connected to WiFi to comapre. It will perform perfectly fine for the first few minutes after connecting to your router. Then it will clogg. Called Samsung, re installed driver, restored the system few times. No luck.