Cord Quit - Samsung Won't Replace Unless I Send PC With Cord to NJ from AZ
DesertDweller "Amy", Amazon
21 July 2010
Summary: This is a good little PC. Although I wanted light weight, I did not want to go with a tiny 10"-screen netbook when I was shopping for a new PC. This was the best-priced 12" computer out there, and from Samsung, which I thought of as a primo brand. I've had good experience with the PC itself. I marked the computer down to three stars for poor warranty service. In particular, my cord quit working after about 5 months.
Summary: Samsung are great product..but in my opinion. In the Netbook sector, Samsung is going a bit overboard with how many type of the same Netbook they created. Different outside, same thing inside. A comparable product would be that Samsung is to Netbook as Apple is to Ipod. Every 6 month, the current Netbook is out-of-date or is considered a old model and a new one is around. Don't get me wrong...I probably ordered about 5 Netbook so far for my company and 3 for my friends.
Summary: Buyer beware the lure of samsung! Naively unaware, I was seduced by a low price and good specs into purchasing a samsung Nano notebook computer. I was well satisfied until, one fateful day less than nine months post-purchase, the little guy's microprocessor overheated - so I assumed when that region of the computer became too hot to touch and it shut off - completely out of the blue.
Summary: I just couldn't rationalize purchasing a 10" Netbook, the screensize is way too small for my taste in performing office task in Word or Excel for long periods of time. Some say purchase both a Netbook and Notebook for different tasks, but SOME of us aren't made of money, and would like to have one portable Net/Notebook for all their needs.
Summary: After many months of research and having my NC20 for two months, below are some points for consideration. Please keep in mind my NC20 has 1GB memory. Pros: 1. Typing experience is phenomenal for netbook - Windows key on right side of space bar is non-issue; FN key's placement is just fine 2.
Summary: I bought this computer and within 6 months it crashed and would no longer start up. I was told to send to manufacturer and they gave me the wrong address to send it to. I spent 2 weeks trying to find the computer and it ended up finally being shipped back to me. I had to repeat the entire process, had rude people in their service center blaming me for the incorrect address and they offered nothing to ease my frustration. Buyer beware!
Summary: My greatest disappointment is with Samsung. Prior to purchasing this notebook or netbook (still don't know what to call it) I contacted Samsung support to see if I would be entitled to a free of charge upgrade to Windows 7. They assured me that I would be entitled. I also checked the website and there was a statement there that said "all laptops purchased between specific dates will get the free upgrade" and then some small print.
Summary: I've had my NC20 for almost three months. I love it! I bought it to use while my HP laptop was being repaired and found that I now have no use for the HP laptop; it's sitting on a shelf gathering dust. The NC20 is lightweight and portable, has a long battery life, has a great screen (in terms of both size and picture quality), and a keyboard size that I find easy to use.
Summary: I like just about everything about this laptop. The keyboard feels great - not too small, not too touchy, & not too hard. The 12.1" screen is a good compromise between a big heavy laptop and a tiny netbook. I tried the Samsung NC-10 netbook with a 10.2" screen, and the screen felt too small: it required too much scrolling for a small amount of text. Another good thing about the NC20 is the battery life. It really does last over 5 hours.