Reviews and Problems with Samsung Chromebook Series 5 / XE550C22
Showing 1-10 of 11
Bad device, terrible customer service from Samsung
7 October 2012
Summary: I only bought this to use Chrome and access Gmail and Google Drive. For that, it has worked very well. However: it won't print through Google Cloud Print, even though the printer in question works perfectly through Google Cloud Print from other devices. I spent hours on the phone with Google Ninjas about this, and they finally said they didn't know why it wouldn't work, but I'd just have to print from somewhere else. I've only had the Chromebook for just over 2 months.
Summary: I purchased this chromebook at BestBuy and cannot be more disappointed in it as a purchase. The following is my reasons against a purchase: The price is outrageous considering anyone could buy a better equipped laptop for half the price. !!The bad battery life it says six to seven hours which is not really good in the first place considering it doesn't have to do any heavy lifting as a real computer. But in real life use the battery life is a lie, I get two hours tops!
Summary: Brought one to test for work. We Run a Google apps domain. Seems like a logical choice to fit in with our network. However: The Domain management needs work. Seems like a half finished product. The entire thing just feels cheap. The power adapter- where it plugs into the laptop seems SUPER CHEAP, brings me back to the day when you would have a pile of laptops with power adapter busted off the mother board. Leaves me wondering why this thing costs so much?
Summary: I was so excited to get this laptop, especially since I'm leaving for college in about 2 weeks. It came in the next day and I was thrilled it was so light and compared to the macbook, but a lot cheaper. The bootup time is incredibly fast but that's because you cannot install any programs, to keep it virus free. With that being said, you can't download iTunes. This is necessary for me, I just bought a new iPod touch.
Summary: Edits: I probably had a defective device and apparently the Google Play issue has been fixed. I'll keep my rating but people should know this is an old rating based on an older version of the book. __________________________ I was really really excited about the Chrome book, but man, what a bad experience. 1. Doesn't play Amazon streaming videos.
Summary: For $500.00 you can get an i5 laptop, install Chrome Browser and you're good to go! Not only that you won't be restricted to certain websites because ChromeOS cannot support the leading edge web standards. The idea of a hassle free computer means a limited functionality type of computer. If you only do emails and simple documents then the Chromebook is right for you. The Jitterbug of computers has barely caught up; a dollar short and many days too late.
Summary: Looking online, I'm not the only one with this issue. I bought four chromebooks for family members, but one of them just stopped working properly. The key-presses produce nonsense or don't have a character at all. I was a real chromebook convert after the first one, but no more. I bought these to free me from the issue caused by laptops amongst a not very technical extended family. I tend to be their personal IT support line.
Summary: A great product ruined by awful ergonomics. I bought this to use on my lap, but in this position I strain to see the screen as it only bends back away from my viewing angle by approximately 35%. I have to hold the Chromebook pushed forwards and angled downwards to work and this causes arm back and eye strain. Its good on a desktop - perfect; but almost useless on my knees: it needs to go back more flat than allowed: that's why laptops are called LAPTOPS.
Summary: I bought it specifically to do stock market dealing whilst I am abroad, and it doesn't display real time graphs! Maybe I can get something done to make it do this, but it's not easy! I've been on to Samsung and they couldn't fix it! I will probably just use a normal lap top though as I don't really like the operating system either! It looked so good on the adverts.
Samsung Series 5 550 Wi-Fi Chromebook battery does not charge faulty battery design
4 December 2012
Summary: I brought this item and after few days opened the box and wanted to charge the chromebook since it was not turning on. The orange light of the laptop did not start so the laptop was not charging Was a bit shocked and then started to read on the web and so many people facing the same problem with this Samsung chromebook. Really not happy at all. The fix is absolutely ridiculous - people have been trying to solve the problem by putting the charger in and out 20 times.