Reviews and Problems with Samsung ATIV Book 9 Plus (NP940X3G)
Showing 1-10 of 15
Non USA residents buying on Amazon.com, DO NOT BUY A SAMSUNG PRODUCT.
John Cook, Amazon
19 November 2014
Summary: Wifi Adaptor has never worked. These things happen but what matters is how a company's customer services deals with this. Samsung have been hopeless. For a multinational company, they do not have a clue to how to deal with customers outside of the USA, they do not listen to you properly, ignore instructions and then abdicate any responsibility when they get things wrong. This is my first ever Samsung product and it will be my last.
Stupid notebook, Just can't get the Wi-Fi connection to ...
Paul F., Amazon
11 November 2014
Summary: Stupid notebook, Just can't get the Wi-Fi connection to work. So unreliable, keep dropping signals constantly, at home and away on business. Have no problem with my other notebooks. Called customer service and they told us to reset to original setting. Which we did and still having issues. Nothing has been installed on the notebook, bought this notebook just for the internet experience and it's nothing but trouble with wi-fi issue!!!
Summary: After 1 year, the computer has become very slow and videos do not play synced with the sound - basically I cannot watch movies or videos anymore. I have black lines on the screen where pixels have stopped working. This is extremely poor quality for a computer as expensive as this. Don't waste your money on this, get a Macbook Air instead.
THE WORST LAPTOP I HAVE EVER BOUGHT BEWARE OF THIS PRODUCT
6 March 2014
Summary: Beware and avoid this product!! I purchased a similar Samsung ultrabook from Samsung, after originally being impressed at how nice this laptop looks I found it functioned very poorly for its standards. However after 6 months of light use this laptop died on me! The battery just stopped functioning; this is obviously a design fault with these sorts of laptops. – you cant even replace the battery yourself as it is in built into the product.
Summary: This laptop has serious wifi issues. The wifi connection was unstable and disconnected every 5-10 mins although the signal strength looked ok. Had to send it back for service. Hope it will get fixed. Very disappointed!
Summary: Had it out of box and turned on just fine. Next day will not turn on or take power from cord.HUGE DISAPPOINTMENT - don't expect to shell out 1400 this lack of quality control and reduce speed.
Summary: I'm a Mac laptop guy - I'll admit it! Apple makes superb laptops and the 2013 Air (which I have) is just outstanding with seriously scary (good) battery life. That said, I was very excited to try the Ativ Book 9 Plus and bought it completely loaded up (i7, 8GB RAM, 256GB SSD). I have a Surface 2 which I love and was hoping to recreate some of that magic on my laptop and am a Samsung S3 smartphone user and my wife has a Note 2.
Summary: This Samsung ATIV laptop computer is a piece of junk. Adaptive screen brightness makes it totally useless. It is impossible to disable this "feature" in Samsung ATIV and it keeps dimming the display to unusable level whenever there is a slightly darker background or surrounding appears. Save your eyes! Look somewhere else but Samsung ATIV.