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Samsung-ativ-book-6.34062302
8.8 out of 10

Samsung ATIV Book 6 / NP670Z5E / NP680Z5E

Great Deal: $989.00

Reviews and Problems with Samsung ATIV Book 6 / NP670Z5E / NP680Z5E

Showing 1-9 of 9
Overall 2
2.0

Got a Lemon

Yvonne Auxier "Y Auxier", Amazon
21 November 2013
  • Summary: Wanted to love it. Worse computer experience ever. It came out of the box not working properly; #1 key was a dud. Company requires that I send it in for service twice before they will replace. Came back after 6 weeks ( they are in no hurry) and they kept my professional shipping box and sent it back in a cheap box. Two months later, computer failing again. Company requires that I have it serviced again (more time without computer).
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Overall 2
2.0

not a great pc

Shawn Chacko, Amazon
18 November 2013
  • Summary: After following all the directions and spending an hour trying to install Windows 8.1 I spent and additional 3 hours on the phone with MS support to install windows 8.1. They also had to troubleshoot to figure out why I wasn't able to install. After installation, I got a blank blue screen several times and had to do a hard reboot. Not to mention, the touch screen wasn't very responsive. Maybe I got a lemon not sure...........
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Overall 2
2.0

DO NOT BUY

Steve Sweat Pants, Amazon
16 November 2013
Overall 2
2.0

Defective computer when I opened the box - told to send to service center - I may not have my new computer for weeks

VoiceofReason, Amazon
14 October 2013
  • Summary: I just received the Samsung ATIV Book, As I performed initial set up, the display had a long thin line on the left side; like notebook paper. The line showed up when the display was first turned on. I immediately went to Samsung online customer service. I went to customer service chat and was told to not return the computer but go to the service site that I was directed to.
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Overall 2
2.0

Broke after 1 month, waiting more than 7 weeks for Samsung to repair it!

J Penname, Amazon
3 October 2013
  • Summary: I bought this laptop, and after slightly more than one month the case around the screen started to come apart. It seems not to be held together by any screws, only plastic snaps, and the snaps were not holding. I went on Samsungs website for customer support, and was told I would have to ship it (and pay for shipping) to them and then I had to pay them $60 to diagnose the problem.
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Overall 2
2.0

Buyer Beware

Dr. Delvis Memphistopheles "FIST", Amazon
30 April 2014
  • Summary: Poor shoddy piece of rubbish that gave an F4 unable to reboot after 8 months (All boot options are tried Press F4 key to recover with). Rang Samsung customer service and they tried to inform me I had dropped it. I questioned why they were so defensive - clearly I had not and should they be a little more conciliatory rather than accusative?
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Overall 2
2.0

Buyer Beware

Dr. Delvis Memphistopheles "FIST", Amazon
30 April 2014
  • Summary: Poor shoddy piece of rubbish that gave an F4 unable to reboot after 8 months (All boot options are tried Press F4 key to recover with). Rang Samsung customer service and they tried to inform me I had dropped it. I questioned why they were so defensive - clearly I had not and should they be a little more conciliatory rather than accusative?
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Overall 2
2.0
Design 8
8.0
Value for money 4
4.0
Features 8
8.0
Performance 2
2.0

Poor performance

Billy, Samsung
5 February 2014
  • Summary: Poor performance and too many problems. Touchpad was the main problem, advertised 10 hours of battery life ended up being 3 to 4 hours on non heavy usage. Product returned.
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Overall 2
2.0
Design 8
8.0
Value for money 4
4.0
Features 8
8.0
Performance 2
2.0

Very bad disk performance

RaneyG, Samsung
13 October 2013
  • Summary: Very very poor disk performance. Hi end pricey laptop must have SSD or its no use.
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