Reviews and Problems with Samsung ATIV Book 6 / NP670Z5E / NP680Z5E
Showing 1-4 of 4
Got a Lemon
Yvonne Auxier "Y Auxier", Amazon
21 November 2013
Summary: Wanted to love it. Worse computer experience ever. It came out of the box not working properly; #1 key was a dud. Company requires that I send it in for service twice before they will replace. Came back after 6 weeks ( they are in no hurry) and they kept my professional shipping box and sent it back in a cheap box. Two months later, computer failing again. Company requires that I have it serviced again (more time without computer).
Summary: After following all the directions and spending an hour trying to install Windows 8.1 I spent and additional 3 hours on the phone with MS support to install windows 8.1. They also had to troubleshoot to figure out why I wasn't able to install. After installation, I got a blank blue screen several times and had to do a hard reboot. Not to mention, the touch screen wasn't very responsive. Maybe I got a lemon not sure...........