Reviews and Problems with Samsung ATIV Book 5 / NP530U4E / NP540U4E
Showing 1-7 of 7
Very poor customer service.
D. Cramer, Amazon
27 February 2015
Summary: After 13 months the charger cord stopped working. Contacted Samsung, who said they'll send a new one. Phone call a week later said I had to pay for it, it was one month past warranty. Fine. How much. With shipping, nearly a hundred bucks. For a wire. Found it elsewhere for $21.
Summary: I purchased this laptop as an "administrative" laptop for use in my small business. About three weeks after I bought it the touch pad stopped working. I initially uninstalled the driver in hopes that the system would detect it again, but unfortunately that did not work.
Hard drive went out after two weeks and SAMSUNG would not let me return the computer
Nancy Ellison, Amazon
30 January 2014
Summary: I bought this computer for my daughter who was starting to school to become a Physician Assistant. She used the computer for taking notes and homework assignments. After only two weeks of use, the hard drive went out in the machine and she lost all of her notes and assignments.
Summary: I bought this laptop through Bestbuy. This Samsung product is terrible. It's been re-imaged 2 times. Now I have a message that my hard drive is failing. Never again on a Samsung product (Bestbuy never again too). This laptop doesn't deserve one star.
Summary: Bought this laptop as I liked Samsung products and specs suited my needs, with plans to install Win 7 on it. But I can't seem to do it. This thing has so many security and recovery things on it I can't boot from my external DVD drive.
Summary: - I bought this laptop on my last visit to USA and it turned out to be a complete waste of money. I hardly used it for a week before it stopped working completely. Would prefer buying MAC or Toshiba from my next purchase.
Summary: Samsung France ne référence plus ce produit sur son site d'assistance. Il ne veut sans doute plus en entendre parler. J'attends que me soit restitué les pièces après réparation (écran LCD foutu et disque dur endommagé) pour déterminer ce qui s'est réellement passé mais une chose est sure : il a...