Reviews and Problems with Samsung ATIV Book 5 / NP530U4E / NP540U4E
Showing 1-10 of 69
Decent laptop, but early problems
Conor Carroll, Amazon
20 March 2014
Summary: Computer is a nice weight/style, I don't Love Windows 8 but that has nothing to do with this computer. The biggest issue is sometimes I get a reboot error coming out of sleep. I've only had this thing a little over 3 months and this problem started within 6 weeks of having the computer. If I leave the clamshell open over night, the computer will go to sleep. When I try to wake it up, I get some sort of reboot error and I have to do a forced restart.
In general a very good device. THe problem is with the extremely problematic operating system .
26 February 2014
Summary: The hardware is almost excellent given the price . The serious problem is the operating system. The windows 8 operating system is very problematic, to say the least. The user interface, user experience and all the work flow with Windows 8 operating system is, at bottom line, a very uncomfortable experience. It is even incomprehensible how could such an ill designed system be finally imposed on the final consumer.
Summary: I purchased this laptop as an "administrative" laptop for use in my small business. About three weeks after I bought it the touch pad stopped working. I initially uninstalled the driver in hopes that the system would detect it again, but unfortunately that did not work. After attempting to perform several other fixes, I finally managed to get the touch pad to work again after about a week.
Summary: But I just can't. The reason... it is soooooooooooooooooooooooooooooooooooooooooooooooooooo sloooooooooooooooooooooooooooooooooooooooooooow. I can't believe it. It takes so long to open web pages (especially ones running flash.) It freezes up if I leave, say, 3 or 4 tabs open while online. I walk away for a while, come back... I can't go right back to where I was, because it takes forever to come alive. The page is open, but it's like, it can't focus or something.
Summary: I have so far enjoyed this laptop. Easy to set up, great looking and easy to use. I too have had to make an adjustment to windows 8, but it comes with a free upgrade to 8.1 which makes it tolerable. I have not had the problems with the keyboard and touchpad that others have. Actually, I rather like the keyboard, its very smooth and comfortable. Each laptop takes a little adjusting too with their touchpad and this one is no different.
Hard drive went out after two weeks and SAMSUNG would not let me return the computer
Nancy Ellison, Amazon
30 January 2014
Summary: I bought this computer for my daughter who was starting to school to become a Physician Assistant. She used the computer for taking notes and homework assignments. After only two weeks of use, the hard drive went out in the machine and she lost all of her notes and assignments. Samsung would not allow me to return the computer for exchange. I have to send it to a repair place in NJ and wait two weeks for it to be returned. Meanwhile my daughter has no computer to use.
Summary: Ok, so I lost my previous laptop which was an HP pavilion dv4 through overheating problems as a result of excessive gaming at University after my exams were over. I have a lot more years to complete hence I really needed a new PC. I needed one that was better than my previous. One that could support the same games and better, that could operate faster, looks better, more portable, lasted longer on battery and most importantly, PREVENT me from missing my old PC.