Summary: I've had this computer now for a few months and love every bit of it. I've had ZERO problems with it and use it as my primary home and work computer. It is light, well-built, and has all the power I need. I researched the laptop market for weeks on end before coming to this model. My business partner now has one as well and he shares my enthusiasm.
Highly defective product with no warranty coverage
wendy bratzel, Amazon
3 weeks ago
Summary: This computer never worked right and Samsung will not fix it because they say the problem it has is not covered under warranty. However, it was defective from the day I received it. So I am out $825 and all I have is a non-working computer. I will never buy anything by Samsung again, ever. Plus, the UPS guy in Tucson said he has shipped more of this computer back to Samsung to be fixed than any other model.
Summary: I started looking for a replacement for my Lenovo S10 netbook about a year ago. I thought the Microsoft Surface Pro would be great until I did a side by side comparison with my old Lenovo. Microsoft missed the boat as a laptop or tablet. The things I decided I would not compromise on were: Backward compatibility with software designed to run on earlier windows (turbotax 1995-2011, Roxio Media creator, etc.).
Summary: This laptop is lacking. It looks great and is a very promising platform for Samsung to enter the ultra-thin ultrabook market with, but it falls short in so many ways that actual usage is so frustrating you'll want to pull your hair out! If you don't already know, search "Samsung Series 9 touchpad issue". It's an issue where the touchpad stops working on it's own. It's a frequent occurrence and I usually notice it after bringing the system back from sleep mode.
Summary: I got that laptop for business for 8 months. It look good and is small. The rest is all bad. It was slow to start since the beginning. Never was fast. Since a few months, it has been real slow. Now windows is telling me that the hard disk is about to fail. The worst part is that I placed a service request online at Samsung and there has been no answer for 5 days. I called and they say that they do not replace the hard disk.
Cons: Disk Drive is failing and Sasung does not care