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9.1 out of 10

Samsung NP550P7C

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Reviews and Problems with Samsung NP550P7C

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Overall 2

The warranty works as well as the computer.

gusthewoodturner, Amazon
17 October 2013
  • Summary: This computer broke down twice within the first four months. Samsung ships your computer to a third party vendor for repair and it can take a month or more to get it back each time. The second time I sent it in, it was returned unrepaired. Thankfully the retailer allowed me to exchange it for a different brand. I understand that any manufacturer can turn out a computer that breaks down, but how this company handles its warranty service is terrible.
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