Summary: So I got this laptop to replace my 7 year old acer laptop, which by the way I am writing this review with. Upon opening it up there were several glitches. For some reason it wouldn't connect to the internet (yes I had the wireless on) and when it finally dId and I was able to enter my authentication key, it told me that it was a pirated copy of windows. Three restarts later and all seemed to be fine. It has now been three months. I get random errors at least once a week.
Summary: I went from a very old desk top to this laptop and it was so different that I worried that I could not get use to it but it was easy to work with and I got use to it in no time and love it and very glad I went from desk top to laptop and Samsung is the best.
Summary: I purchased this computer today from Best Buy and I like it so far. It is light in weight and has a good feel to it. The keyboard takes some getting used to. It has smaller, spaced out buttons but once you start typing you will get much better at detecting where buttons are. I haven't been able to use all of the features as of yet so I will update as I learn. What I can tell you is that there are no lights to indicate the caps lock and/or num lock is on.
Summary: Pros-decent screen/display, somewhat light weight, decent battery life Cons: Touch pad's left button stopped working after 13 months, touch pad does not always register when contacted WIFI stopped working after 13 months DVD drive stopped working after 14 months Internet tends to run slow most of the time, even when connected to a LAN line
Summary: Excellent keyboard feel. Excellent non-glare screen. In fact for me it has been outstanding in almost every way and is used all day every day. I liked the first one enough that I bought my wife one to replace her older Toshiba. For my use it has only two shortcomings which are relatively minor, or perhaps non-existent for someone else: The lid has no easy place to get hold of to start opening the computer.
Summary: As they say, you get what you pay for. This is a nice sized unit with good power and capabilities. It does want me to reboot at least once a week and seems to fail to clear memory quickly so eventually it does bog down. The only other issue I have had is with the screen color calibration on a second monitor. After a reboot it defaults to the oversaturated settings and requires a new recalibration.
Hard drive failed in under a week,support terrible.
C. Trent "Bobjr94", Amazon
3 January 2013
Summary: I got mine at an big name office supply chain, it was only a few days before it started freezing and becoming unresponsive. I read the windows system logs, it had 100's of entries for drive/controller communication failure. It appeared the hard drive was defective. If a drive is going to fail, it will usually do it right away. I was thinking no big deal, Ill send it back in and get it replaced. Thats where Samsungs terrible support came in.