Summary: Died at 6 months old, even geek squad couldn't get it going. They sent it back to Samsung, they replaced the entire mother board. Love it but disappointed that has issues after only 6 months of ownership.
Summary: I might not be sending this to the correct department, but here goes. I will give only one star because of the mix-up. I haven't used it long enough to give the product a rating. I am disappointed. The computer that I received was the new cheaper model. The older model was a silver gray. The one I received was the new charcoal one.
Summary: After receiving my laptop in record time..2 days after my order, I was excited to open it up and test it out. After going through the initial setup, and finally on the desktop page, my screen started filling in with a dark gray color from the bottom to the top. Slowly started getting higher and higher... until I could no longer see the lower third of the page. Went right to Samsung tech support, where the techs had me do a basic restore..
Summary: Purchased this item on amazon through J & R Computer World. Wow, the reason that they don't mention the finish is that it is brushed black plastic, and it just screams CHEAP. I returned it to J & R and upgraded to the ultra book which is much better. The NP300v5a looked like a black plastic brick.
Lower prices elsewhere! Amazon third party sellers are "profiteering".
19 December 2011
Summary: This exact laptop is being sold at Staples for $349.99. If you're paying any more than that, you aren't getting a fair price. Many of these third party sellers on here bought stocks of these laptops at that low price and are now selling them on Amazon & Ebay to make "profit". It's ridiculous. Asking nearly $500 for this laptop? When I can go to Staples, and get it for $150 less? Ridiculous!
Summary: inicialmente pareceu uma boa compra, mas ao longo do primeiro ano de uso o computador começou a se deteriorar. o primeiro problema foi a rejeição de periféricos que outras marcas aceitam normalmente. com 6 meses de uso começou a travar sem motivo. aos 9 meses de uso algumas teclas começaram a falhar. quando o notebook fez exatamente 1 ano e saiu da garantia o teclado parou de funcionar. o acabamento brilhante esmaltado arranha demais, descasca e suja muito fácil.