Summary: I am very pleased with my purchase. Starting out it is an excellent value for the hardware. You're not going to find the Bluetooth, 17 inch screen, i7-720QM and Radeon HD5870 for the price. The technical support is great. They even have their phone number on the bottom of the laptop. The pros, overall laptop has an excellent design with a rugged build that's not a fingerprint magnet. It's about a pound lighter than other laptops in its class.