Optical drive did not work and still doesn't after they "fixed it".
30 October 2013
Summary: I would never buy this laptop again or deal with MSI. I sent it back to them because the optical drive would not detect a disk and the door kept popping open. They supposedly fixed it, and it still does the same thing so back to MSI it went, I don't believe they replaced the drive at all. So we'll see what happens when I get it back the second time. It cost me $100.00 to ship it insured at UPS. Another $19 to package it. What a ripoff!
Summary: This is going back on Monday! I'm a geek, the first thing i do with a new electronic is smell the packaging while unboxing, this laptop had no new smell at all, so i got suspicious. I looked closely at the keyboard before I even plugged it in, hummm no finger oils that i could tell of, the protective cover around the board did have small debris like dust or something, i found this odd. Looking closer I found that the feet of the laptop had dust on them, thats odd.
Summary: I bought this beginning of last month. It felt amazing to open the box and see it packaged in multiple boxes, box art was nice and attractive, by the time i removed the laptop from the packaging I was anxious to powerr up the laptop. When i hooked up the cables to power computer, it would not turn on. I figured it was probably my fault for not letting it charge for an hour or so.
Summary: Went through 2 if these bad boys... And after heavy troubleshooting and wasting of my time I gave up and returned both. Each one suffered random blue screen of death issues at random times. With a pletha of different codes all pointing to different driver/ hardware compatability problems. Honestly I blame windows 8, wich is a steamy pile of crap! This machine should never have been shipped with it. It not a touch screen so windows 8 is worthless and clearly full of bugs.
Summary: My intention was to replace the 1 TB HDD that comes with this model with my Vertex 2 solid-state drive that I used in the Alienware I previously had. Hah. The design of the MSI GT70 requires you to pull off the entire cover if you want to replace the hard drive. Or access RAM. This necessarily involves destroying the sticker that invalidates your warranty. Yes, in order to replace a hard drive or a RAM stick on this laptop, you have to void your warranty.
Summary: Title kinda says it all. Been looking for answers on Google and nothing works as far as I can find yet. If anyone has found a solution, I would love to hear. It apparently is not just this machine it's Microsoft's drivers for the USB3 on Win 8 operating systems. What ever you do....DO NOT BUY A WIN 8 MACHINE! Nothing but problems from virtually every software installation.
Summary: The products are quality with some great thought into the design & parts. I would say overall the performance is 4 outta 5 stars. MSI does not offer replacement keyboards on their "Steelseries" version laptops nor does Steelseries. You have to send it in for "service" which has a 2 week turnaround. There are no aftermarket replacement keyboards either. Do not buy. I have officially boycotted all MSI products because of this.
Summary: The products are quality with some great thought into the design & parts. I would say overall the performance is 4 outta 5 stars. MSI does not offer replacement keyboards on their "Steelseries" version laptops nor does Steelseries. You have to send it in for "service" which has a 2 week turnaround. I will not pay to have someone else to do such a simple task that I have done hundreds of times. Replacing a keyboard is simple. Nor will I send in my laptop for 2 weeks.