Problems a week after owning, terrible customer support
J. Myers, Amazon
31 July 2015
Summary: The computer does well with running games and programs. Screen looks great and the speakers are impressive for a laptop. I did have some problems with the on board microphone picking up my voice, which seems to be a popular problem.
Summary: Absolutely dreadful. As someone who by law cannot work more than 20 hours a week because I am a minor, saving up for this laptop was very tasking and it took a long time- I received the product, and after I installed my first game I jumped in; ready to experience what I had waited for so long to do,...
Great laptop, terrible manufactuer. You can't even upgrade its specs without voiding your warranty.Bad RMA experience.
5 April 2015
Summary: First off, this a $1,800 laptop. Performance was never going to be issue. It's big, fat, and fast; and I like it. This laptop worked great until I had to RMA it for a malfunctioning LCD screen.
Summary: Problems from the start. Webcam driver couldn't be found. Programs wouldn't update without hanging up and freezing. 5 days after I received the laptop it hung up while doing Windows Update and stayed frozen for hours on the black screen that said "100% Please Do Not Turn Off Computer.
Summary: Was really excited to get this laptop. I got the 2 day shipping and it came the next day I was really impressed. All my excitement left when I couldn't get the thing to turn on more than 2 or 3 seconds. It just keeps shutting off.
Summary: I bought my laptop in August 2013. In that year, it has been out to repair twice. The first time took them three months to repair. This last time it took them two months to repair. I bought it through Fry's and they sent it to MSI for repair because that is the requirement for the first year.
Summary: I would like to say that this is a great machine. But, it has a periodic BIOS hardware problem. About every third day, it boots directly into the BIOS and does so until you have to confuse the boot process. Such as pushing down multiple F keys, like the F4,F5,F6 etc all at the same time.
Actually the computer is nice but the steelseries keyboard will not input characters properly ...
14 August 2014
Summary: Actually the computer is nice but the steelseries keyboard will not input characters properly on web sites with high security passwords. The disappoint is in the support. I called MSI support and they could not help at all and I finally just asked how to get in touch with steelseries and they...
I wouldn't buy anything from this company. Their follow-up ...
Avid Reader, Amazon
15 July 2014
Summary: I wouldn't buy anything from this company. Their follow-up service is almost non-existent, were it not for rudeness. I bought an MSI router brand new and the thing stopped working after 2 months. They refused to help me find a way to update the firmware.