Summary: It is out of order after I bought it 2 weeks later. And my MSI notebook CAN'T GET TO Windows,and MSI Service & Support Dept.told me that the Windows loading failure is due to non-OEM SSD that was installed on your unit. What's more, the MSI warranty does not cover aftermarket parts.
Summary: This laptop has been the biggest disappointment. Easily the worst of the 7 laptops I've owned. The specs seemed reasonable, the price was a bit high but since it was Amazon Prime and I needed it in a hurry I went for it. I expect 2 years trouble free from a laptop minimum.
Summary: Received as a birthday gift, when I first turned it on, there was a bad .dll file but putting the included MSI disk cured that. Unfortunately 7 days later, the power supply shorted out and MSI gave me a run around on the warranty. I finally threw my hands up and requested a refund from Amazon.
The processor is no the one announced in the characterisitics
4 January 2014
Summary: It is not the computer I expected, it says 3.2Ghz for the processor in the characteristics and when I received the computer and checked the specifications the processor is 2.4 Ghz . It is not fair and need a refund.
Summary: Pretty spectacular machine. Feels solid, great performance, not super heavy. Problem is that it only worked for three days. Yep, three days. This is the first machine I have ever owned to just flat out die on me. Tried pulling the battery and running with/without the AC adapter.
Summary: I have bought this device several days ago and when I tested it, the first thing I mentioned was that 1. When you try to load it propose you to accept 2(!) license agreements with MS(R) and Symantec(R) without an options to decline both of them. 2.
Summary: This laptop runs smoothly and has given me no trouble thus far. It is important to mention that MSI installs a LOT of random crap on this product. Things ranging from their own software to Windows 8 applications. Just be warned.
Summary: The products are quality with some great thought into the design & parts. I would say overall the performance is 4 outta 5 stars. MSI does not offer replacement keyboards on their "Steelseries" version laptops nor does Steelseries. You have to send it in for "service" which has a 2 week turnaround.