Summary: we have had nothing but problems with it. it crashes frequently and WFI disconnects frequently for no apparent reason. Tried the Geek Squad and they could not figure out problem, still terrible. returning it to manufacturer. Never buying this brand again.
Summary: ON ARRIVAL the NVIDIA card was not functioning or even recognized. Tech support's one recommendation was useless. Now I get to pay a butt-ton to ship the POS back to MSI where they tell me it will take up to 5 weeks to resolve - not including shipping time.
Build quality of the laptop as a whole is really good. Loaded a few movies and basic stuff on ...
Corey C., Amazon
28 April 2015
Summary: Ordered this machine to do my work and play all within on machine. Build quality of the laptop as a whole is really good. Loaded a few movies and basic stuff on this machine and started to test out the quality.
Keyboard does not work intermittently. First noticed this a ...
Jeanne Leonard, Amazon
4 April 2015
Summary: Keyboard does not work intermittently. First noticed this a week after owning. Seemed to go away. But now keyboard does not work at all. If you google this model you will see its a common problem. I'm sending this back to MSI for repair. Will not have a laptop for a month. Wish I had not bought.
Summary: Returning this for a refund; I just received the laptop this morning, and it's only turned on successfully twice, so I'd essentially classify this as DOA. Here are the scenarios I've seen so far after pushing to turn on the laptop: 1) Black screen (remains indefinitely), keys light up (red), power...
lots that are better for the money, requires a lot of work
robbin thornton, Amazon
6 January 2015
Summary: finally a response from customer support... i have to have it sent in for repairs,so for now i cant do my work or play any of my new games iffy support,mediocre performance,only 1 week of play and I'm already having more problems than i payed dollars for the laptop, I did not pay this much wanting a...
Summary: I bought this laptop wanting a slim great gaming machine that I can take places. The FIRST time I got it the computer had a failed Ssd and didn't work well with anything. I then decided to buy it again after returning the first one. This time the computer had a failed graphics card.
Would be a great laptop if the wifi card didn't break in less than a month.
22 September 2014
Summary: Luckily the problem happened within the return item time. For MSI being a top notch laptop builder I was very sad to have the wifi card to be having problem within a couple of weeks. Besides the defective wifi card this was a great laptop. It ran any game I played on max setting wih no problems.
Summary: Let me be clear, the laptop worked beyond my expectations for exactly 3 days. During that time it was awesome. Great speakers, video card and display. On the 3rd day I had been copying a large amount of data to the mechanical drive from my nas and had left the laptop alone to finish.
I wouldn't buy anything from this company. Their follow-up ...
Avid Reader, Amazon
15 July 2014
Summary: I wouldn't buy anything from this company. Their follow-up service is almost non-existent, were it not for rudeness. I bought an MSI router brand new and the thing stopped working after 2 months. They refused to help me find a way to update the firmware.